Operations Associate - DC
Washington, DC
People & Culture /
Full Time /
On-site
At MissionWired, we help our partners create revolutionary fundraising strategies that advance their mission, change our country, and have a positive impact on the world.
MissionWired is the only wholly integrated direct marketing agency for nonprofits and Democratic organizations. We help our partners tell big, ambitious stories that invite their supporters into communities to raise mission-changing revenue. Our results are unrivaled, having converted more than $3.1 billion in donations to the world’s most trusted philanthropies and groundbreaking campaigns. We do it over email and SMS, in the mail, across social media, everywhere. We don’t think in terms of channels; we’re single-minded in pursuit of your success.
We’re innovative, progress-obsessed, do-gooders who care deeply about social change and continuing to push the limits on what we can accomplish together. We’ve brought strategies to life for nonprofit organizations working around the world, including Sandy Hook Promise, Human Rights Watch, The Humane Society of the U.S., Save the Children, and Friends of the Earth, as well as progressive political organizations, campaigns and candidates like President Biden’s re-election campaign and the Democratic Senatorial Campaign Committee (DSCC). Each cycle is an opportunity for us to support organizations across the country and elect Democrats to legislative bodies up and down the ballot.
We’re an equal-opportunity employer and take seriously our commitment to equality and equity. Our efforts to be inclusive and create opportunity don’t end when someone joins us – they begin.
We’ve set our sights on changing the world through our work and with our clients, and representation is at the foundation of what we do. We know that diversity of thought and background makes us stronger. That’s why we’re committed to building and maintaining a diverse community.
Every new team member broadens our perspective and allows us to think bigger. We’ll be at our best when people from underrepresented communities and people with a range of perspectives and lived experiences want to come, stay, and push the boundaries of what’s possible.
Overview: We are seeking an Operations Associate based in our DC office. The ideal candidate will bring a unifying and organizing approach to work and is eager to use their skills in a collaborative, energetic work environment all while fighting for social good! You are a detailed oriented person who can sort through multiple priorities and are excited to contribute to an office culture. If we sound like the place for you, we would love to hear from you!
You will be responsible for:
- Managing day-to-day operations of the office (you should expect to be in the office 3-4 days out of the week);
- Working one-on-one with senior leadership to provide administrative and scheduling support;
- Maintaining senior leadership calendars by planning and scheduling client meetings, appointments, conference calls and travel;
- Organizing office operations and procedures;
- Addressing employee queries (e.g. office supplies, events, etc.) regarding office management in a timely, approachable, and solutions oriented manner;
- Applying maturity and good judgment in building rapport and trust with employees, especially in ways that contribute to building an inclusive environment;
- Planning in-house and off-site activities;
- Supporting the onboarding of new employees and introducing them to the company’s policies, practices and culture;
- Communicating with vendors and ensuring office expenses are tracked and reported;
- Providing top-quality customer service to clients relating to The Digital Co-Op, including regular reporting, invoicing and routing contracts for approval and signatures;
- Completing ad hoc projects as necessary, from ordering supplies and setting up for meetings to supporting big picture projects;
- Joining each and every one of your colleagues in creating an inclusive workspace.
Must-have qualifications:
- Passion and dedication to good causes – be they political or otherwise;
- At least 1-2 years experience, including past internships and part-time work;
- Excitement for building an office culture and maintaining relationships with colleagues across the company;
- Ability to build trust and strong relationships with leadership stakeholders (internal clients);
- Strong judgment around maintaining confidentiality and handling confidential and sensitive information;
- Strong writing and editing skills, especially for external communication;
- Ability to juggle and multitask on multiple projects in a deadline-driven environment;
- Willingness to take initiative and use good judgment to resolve issues;
- Ability to collaborate on a team both internally and externally;
- Excellent organization skills, detail-oriented mindset, and ability to follow through;
- Proficiency in Microsoft Office and Google apps.
Nice-to-have qualifications:
- Background in complex scheduling is strongly preferred;
- Experience with a political campaign, nonprofit, or interactive marketing company is particularly appreciated but not required.
Salary range for this role is $50,000 to $60,000 per year, depending on experience.
Please note that you will be required to come into our DC office 3-4 days/week.
Location
Applicants may reside in the following states: DC, MD, or VA.
*Supporting your team on some nights and weekends as we approach high-volume times such as elections may be required.
Benefits
100% employer-paid premiums for platinum-level medical plan on a national health care network
100% employer-paid life insurance and short term disability
50% employer-paid vision and dental insurance
401(k) with 3% employer contribution
17 vacation days in addition to 12 paid holidays, sick days, bereavement leave, and a volunteer day off.
Paid parental leave at 100% of your salary
Financial support for reproductive and transgender care
Flexible telecommute and remote work policies
Company issued Mac products for home offices
Cell phone service reimbursement, meal and ride-share reimbursement, and other perks available
If you feel you can do the job and are excited about this opportunity but are not sure if you meet all the qualifications, consider applying anyway. We’d love to hear from you!
