Regional Director of Construction Operations

Tampa, FL /
Construction Operations /
About Mosaic:
At Mosaic, our mission is to make places people love and to make those places widely available. As a tech-enabled general contractor for the residential development industry, we partner with the nation's most innovative developers to transform how communities are created and delivered. Come build with us!

Mosaic is a strong fit for individuals who are passionate about solving the upstream challenges of homebuilding, and who thrive in cross-disciplinary teams of software developers, designers, and construction managers.

About this Opportunity:
The Regional Director of Operations is responsible for the management and oversight of the build out process for new and existing communities within their assigned market. The Regional Director of Operations leads a team of Project Managers and Construction Managers and are responsible for proactively overseeing the relationships of our customers and trade base within their market.

We are looking for candidates who demonstrate:

    • Strong leadership capabilities and a values-based commitment to continuous improvement
    • A strong reputation, relationships, and rolodex across the local trades and subcontractor communities within assigned market
    • A keen focus on customer service -  takes the time to understand the needs of our trade partners and individual stakeholders
    • Strong interpersonal skills & an aptitude for diplomacy
    • The ability to identifying root cause issues proactively  and address them with a sense of urgency
    • An aptitude towards goal setting and prioritization
    • Team and culture building capacity – able to effectively foster performance and maintain engagement across  their assigned  teams
    • Tech savvy - Comfortable with data analysis and using technology to simplify work processes

Key Responsibilities - Business Development:

    • Manage and execute the business plan and manage the P & L for the assigned markets
    • Cost, quality, LD and production schedulesManaging trade capacity and performance
    • Partner with Mosaic’s Growth Team to identify, nurture, and contract with new customers
    • Review, comment and approve new deals within assigned market(s)In conjunction with Mosaic’s Legal Department, secure all required business licenses, insurance and bonding required for operation
    • Partner with the pre-development team on site planning, sequencing, phasing, and plotting new communities
    • Perform Due Diligence/VE on all new communities within assigned market
    • Assist in horizontal development review/VE and coordination with Civil Engineer
    • Assist with development/VE of vertical product in coordination with consultants, trades, and purchasing team
    • Assure horizontal coordination with vertical build
    • Coordinate internal resources as required for executing business plans for assigned communities

Key Responsibilities - Partnership with Land Development and Purchasing to oversee:

    • Trade lists for horizontal and vertical
    • Bidding process
    • Schedules for horizontal and vertical builds
    • Scopes of workBaseline horizontal and vertical costs for assigned market(s)

Key Responsibilities - Manage resource allocation in an effort to minimize:

    • Downtime
    • Ensure quality and control costs
    • Review project scopes and change orders - communicate with all other team leads as needed
    • Ensure scoped work follows company standards and quality standards
    • Monitor and track the progress of communities in a detailed manner
    • Manage changes to the project scope, project schedule and project costs within your market

Key Responsibilities - Oversee trade relationships and performance within assigned market:

    • Ensure workplace safety standards and practices are upheld
    • Ensure SWPPP permit is in place and monitoredHire  and assist in the training of Project Managers, Construction Managers, Assistant Construction Managers, Detailers/Laborers
    • Oversee training on process/procedures and implementation of company initiatives
    • Identify training opportunities/needs

Key Responsibilities - Establish community standards for:

    • Weekly team meetings
    • Meeting notes format
    • Updating Builder Portal
    • Community cleanliness
    • Schedule updates
    • Lot and home cleanliness and safety
    • Warranty and construction united in completing homes

Key Responsibilities - Team Leadership:

    • Set goals and hold team members accountable for results
    • Ensure that team members receive regular feedback on their performance
    • Provide input relative to the continued development of Mosaic homebuilding proprietary software
    • Promote a culture of celebrating success, yet also celebrating failures (which promote the theme of “continuous improvement”) and learning from our mistakes

Finally, it is imperative that the Regional Director of Operations is aware of key metrics within their assigned communities, to include but not limited to:

    • Horizontal and direct costs, per community and trending of costs
    • Cycle times, BP starts and completions
    • Community overheads as a % of revenue
    • Community overheads (General Conditions)
    • Checklist completion for each stage of construction
    • QA program and status of each homebuyer in the process
    • "All Items Complete at Close” tracker for community
    • Goal of minimum 90% success rate, per community, per year
    • Warranty open tickets and aging

Preferred Qualifications:

    • Bachelor’s degree in Construction Management or similar focus area preferred
    • 20+ years of experience with a deep understanding of the construction industry
    • Deep experience in SFD, BTR/horizontal apartment type horizontal and vertical construction, and high-density development required
    • Strong experience managing complex communities and overseeing project managers and construction teams successfully from start to finish
Company Benefits: Mosaic offers a competitive salary, 401(K), medical dental, vision, and life insurance, unlimited PTO, parental leave and a generous number of company holidays.

Company work-environment philosophy: Mosaic is a flex-first work environment, meaning some of the roles are worked primarily on a remote basis with some visibility to the corporate offices while others are worked physically in the corporate office or other such assigned in-person physical hub with some flexibility for occasional remote.  These schedules are pre-designed and physical workspaces pre-determined based specifically on the position and visibility needs.

EEO Statement The equal employment opportunity policy of this employer provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, age, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state and local law. This employer hires and promotes individuals solely on the basis of their qualifications for the job to be filled.