Junior Customer Success Manager (f/m/d)
Graz
PURE ME – PURE ME /
Full-Time /
On-site
About Munich Electrification (ME) and its new subsidiary PURE ME
######################################################################################
This is not a job at Munich Electrification! We are looking for employees for the development of our new business unit PURE ME in Graz!
######################################################################################
Munich Electrification specializes in developing cutting-edge battery management systems, control and sensing components and an advanced software framework for our global customers.
By focusing on connected mobility and clean energy storage technologies, Munich Electrification aims to create a meaningful impact on everyone‘s life.
In that context, Munich Electrification is brought up PURE ME, a subsidiary company to provide fully industrialized BMS products to projects with limited customization needs resulting in reduced one-time costs and accelerated production readiness. Learn more about us on both ME and PURE ME websites.
Your role
As a Junior Customer Success Manager, you will own the end-to-end relationship with customers, after carrying out the PURE ME technical onboarding to acquire all needed BMS knowledge. You will be responsible from the first proactive sales meetings to the gathering of requirements and the technical execution of projects, together with all complementary organizational and logistic-related tasks.
On top of that, since PURE ME is a new spin-off of Munich Electrification, you can expect a variety of tasks such as marketing or operations. We count on your proactive contribution to the definition of processes and strategies for new products, customers and markets.
Your future tasks at a glance
- Proactively look for high potential opportunities. Filtering and selecting customer leads based on defined criteria.
- Preparation, presentation and negotiation of customer offers, including cost indicators, timelines, terms and conditions.
- Gather technical requirements and configure the BMS systems to adapt to the client’s needs.
- Conduct on-site visits to customers, troubleshooting potential technical issues.
- Build and maintain relationships with new and current customers, gaining a deep understanding of their needs to ensure satisfaction and success.
- Development of sales strategies for new products, customers and markets. Support in a variety of areas such as marketing or operations to contribute to the overall success of the initiative.
What you bring with you
- University degree in International Business Management, Engineering, Business Development, or equivalent
- Structured and out-of-the-box thinking
- Strong motivation and willingness to learn. Entrepreneurial background is a plus
- Strong and professional communication and negotiation skills in English and German
- Experience in the automotive industry and battery systems is a plus
- Experience in online marketing or SEO is a plus
At PURE ME, we believe strongly in recognizing the exceptional value that top talent brings to our team. As part of our commitment to attracting and retaining the best candidates, we are proud to offer competitive compensation packages that exceed industry standards. With this in mind, our starting salary of EUR 2229 gross per month, as defined by the collective agreement, serves as a baseline, with additional compensation provided based on individual experience and qualifications.
What we offer
We offer you the chance to be part of a new spin-off with high growth potential and exciting career paths. You will have the possibility to work in one of the fastest growing sustainability-related markets, gaining robust knowledge on all aspects of the electrification wave (software and hardware of battery management systems, general market dynamics, safety and quality certifications, high-volume production processes, etc.)
In PURE ME we are crafting a new organization with strong values and a clear purpose, where we encourage you to take ownership and risks. If you think you could be a good fit, we would love to hear from you.
