Strategic Account Manager | Senior | Customer Success
Vilnius / Kaunas
Sales & Marketing – Sales /
Full Time /
Hybrid
At nexos.ai, we're on a mission to transform how companies adopt and scale AI. We help businesses move beyond experimentation into real-world application-safely, securely, and efficiently.
We're looking for a Strategic Account Manager to join our fast-growing team and take a leading role in building long-term relationships with our enterprise customers. This is not a typical sales role. It's about shaping how businesses unlock value from AI, step by step.
Main Responsabilities
- Own relationships with key accounts- deeply understand their business, goals, and AI ambitions
- Guide companies on their AI journey-from first use cases to full-scale adoption
- Spot and activate growth-identify new opportunities, champion value-driven upsell and cross-sell
- Turn feedback into action, collaborate with Product, Marketing, and Engineering to influence the roadmap and strategy
- Drive adoption-ensure clients are making the most of our platform, using the latest features and best practices
- Track and optimize- manage all client interactions in Salesforce and contribute to smarter playbooks and processes
Core Requirements
- Experience in B2B account management or sales, ideally in SaaS or AI-first environments
- Strong customer-centric mindset-you listen, ask the right questions, and create value
- Familiarity with AI concepts, trends, and business use cases-or the hunger to learn them fast
- Excellent written and verbal English communication skills
- Confidence using CRM tools like Salesforce and handling multiple accounts simultaneously
- A self-starter attitude-you’re proactive, curious, and not afraid to dive into complexity
Bonus points if you
- Know your way around the full enterprise sales cycle
- Have worked in a scale-up or fast-moving SaaS environment
- Understand both the business and technical sides of AI and digital transformation
Salary and Benefits
- EUR 3200–4000 gross/month + performance-based bonus. We are open to discussing your salary based on your experience
- AI training & education support
