Strategic Account Manager | Senior | Customer Success
Vilnius / Kaunas
Sales & Marketing – Sales /
Full Time /
Hybrid
Join the AI revolution by contributing to our team's mission - helping businesses efficiently deploy AI at scale. With us, you'll be building distributed systems, designing reliable and adaptive solutions, and writing code that shapes the future of how AI is used.
At nexos.ai, we're on a mission to transform how companies adopt and scale AI. We help businesses move beyond experimentation into real-world application-safely, securely, and efficiently.
We're looking for a Strategic Account Manager to join our fast-growing team and take a leading role in building long-term relationships with our enterprise customers. This is not a typical sales role. It's about shaping how businesses unlock value from AI, step by step.
Main Responsabilities
- Own relationships with key accounts- deeply understand their business, goals, and AI ambitions
- Guide companies on their AI journey-from first use cases to full-scale adoption
- Spot and activate growth-identify new opportunities, champion value-driven upsell and cross-sell
- Turn feedback into action, collaborate with Product, Marketing, and Engineering to influence the roadmap and strategy
- Drive adoption-ensure clients are making the most of our platform, using the latest features and best practices
- Track and optimize- manage all client interactions in Salesforce and contribute to smarter playbooks and processes
Core Requirements
- Experience in B2B account management or sales, ideally in SaaS or AI-first environments
- Strong customer-centric mindset-you listen, ask the right questions, and create value
- Familiarity with AI concepts, trends, and business use cases-or the hunger to learn them fast
- Excellent written and verbal English communication skills
- Confidence using CRM tools like Salesforce and handling multiple accounts simultaneously
- A self-starter attitude-you’re proactive, curious, and not afraid to dive into complexity
Bonus points if you
- Know your way around the full enterprise sales cycle
- Have worked in a scale-up or fast-moving SaaS environment
- Understand both the business and technical sides of AI and digital transformation
Salary and Benefits
- EUR 3200–4000 gross/month + performance-based bonus. We are open to discussing your salary based on your experience
- AI training & education support
What we offer
• Professional growth. Internal and external events, online training, conferences, books - everything you need to reach full potential.
• Health benefits. Private health insurance, online and on-site workouts, consultations to feel and be your best.
• Team spirit. Team buildings and parties with games, shows, tastings, food coupons, gifts, and it’s on us.
• More free time. Stay with us and additional vacation days will be added to your calendar.
• Additional paid leave. Additional days are covered by us in cases of illness or special occasions.
• Flexibility. Flexible working time arrangement.