Field Operations Specialist
Warsaw, Mazowieckie
Operations /
Part-Time /
On-site
Do you get excited when your software actually interacts with the physical world? Are you ready to learn the new, exciting world of smart robots? Do you feel tired of working in a big company? Would you like to cooperate with top professionals in our industry?
If your answers are mostly yes, then you should keep reading.
At Nomagic, we’re on a mission to teach robots the real world. We’re now looking for a Field Operations Specialist who is independent, highly organised and technically curious to join our team.
Offer essentials:
- Play with robots every day
- Salary: 7.000 - 10.000 PLN on UoP/B2B + per diem as per Polish labour law
- Employment contract 75% of full-time (¾)
- 100% international travel to client sites across the EU, and occasionally outside the EU.
- No late evening calls - the entire team is based in Europe :)
- English-speaking environment
Here is why we love this job ourselves, and hope you will enjoy it too:
- We build robots powered by AI
- We already have them in production (this means being on call sometimes, but still!)
- We test our code in unit tests, simulations and on real robots!
- We’re still pretty small, so everyone has a direct impact on the final result
- We have a very experienced engineering & management team from Google, early unicorns (Criteo, Climate Corp...) & top robotics companies (ABB, Softbank Robotics, Dematic)
- We combine world-class research with top-notch engineering and apply it to solve real problems
Some of the problems you may try to solve with us:
- Organise travel logistics, approvals, and budgeting for international site visits
- Handle receipts and the reimbursement process
- Represent the company during on-site deployments, maintenance, and escalations
- Support on-site setup tasks and communicate clearly with client staff and internal operators
- Document site conditions, workflows, and post-visit summaries
- Coordinate with PM and Engineering to prepare and summarize site activities
- Build and maintain excellent customer relationships by offering high-quality, consistent support
What skills we’d like you to have:
- Comfortable with international travel
- Excellent organisational and self-management skills
- Strong written and spoken English (B2+)
- Proactive mindset and comfort with new, ambiguous situations
- Experience in field support, logistics, QA, or customer service is a plus
What should you expect once you apply?
- Recruiter Screen - 30 minutes
- Hiring Manager interview - 30 minutes
- Skills assessment interview - 30 minutes
- Customer orientation interview - 30 minutes
- We make the final decision after max. 4-5 days
For formal reasons, we are currently considering candidates with the right to work in the European Union, without needing a visa sponsorship or work permit and based in Poland.
This is a role that requires 100% traveling time in the EU and occasionally outside of the EU. Valid passport and VISA is required.
See a short sneak peek of our product here:
Learn more about us at https://nomagic.ai/
