IT Administrator
[SG] Singapore
Engineering /
Hybrid
Are you passionate about building great products? Do you want to redefine the way travellers explore the world? Keen to be part of this growth journey with a bunch of amazing people? Then Pelago is the place for you!
We are looking for ambitious and motivated talents who are excited about staying on the cutting edge of Technology and always keen on innovating new ways to drive growth and taking our startup to new heights.
WHO ARE WE?
Pelago is a travel experiences platform created by Singapore Airlines Group. Think of us as a travel magazine that you can book - highly curated, visually inspiring, with the trust and quality of Singapore Airlines. We connect you with global, local cultures and ideas so you can expand your life.
We are a team of diverse, passionate, empowered, inclusive, authentic and open individuals who share the same values and strive towards a common goal!
WHAT CAN WE OFFER YOU?
- A unique opportunity to take end-to-end ownership of your workstream to deliver real value to users.
- Platforms to solve real user problems concerning travel planning & booking with innovative products/services.
- An amazing peer group to work with, and the ability to learn from the similarly great minds around you.
- An opportunity to be an integral part of shaping the company’s growth and culture with a diverse, fun, and dynamic environment with teammates from different parts of the world.
- Competitive compensation and benefits - including work flexibility, insurance, remote working and more!
WHAT YOU WILL BE DOING?
We are seeking a highly motivated IT Administrator to join our team and provide essential support in managing our company's IT infrastructure. The successful candidate will collaborate closely with management, demonstrating excellent problem-solving skills, technical expertise, and a commitment to maintaining the integrity of our IT assets.
Responsibilities:
- Work closely with management to achieve task/projects.
- Manage the company's IT assets and serve as the first point of contact for IT support.
- Provide and maintain up-to-date inventory status of tracked resources for end devices and accessories.
- Perform activities for staff issuing/returning of items, checking and processing outstanding loans for staff, including sending reminders.
- Follow up with vendor(s) for any replacement of Hardware/Software.
- Review baseline images and work with the respective team to determine whether they require updates for software, drivers, OS, etc.
- Ensure all collected devices are reconditioned before deploying to end-users.
- Handle ad-hoc activities for the deployment and collection of miscellaneous hardware (headsets, iPad, etc.).In charge of cables, CCTV, phone lines, hardware inventory, photocopier access, and related items.
- Maintain Google Suite, SAAS, Billing.
- Provide general administrative support to various departments.
- Process IT Procurement Requests (PR) from users.
WHAT EXPERTISE YOU WILL NEED TO HAVE?
- Diploma/Degree in an IT discipline with at least 1-3 years of hands-on relevant working experience.
- IT certifications (e.g., CompTIA A+, Network+, Security+) are a plus.
- Proven experience in managing Mac OSX and Windows OS. Proficient in Microsoft Office Software, particularly Excel.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively in a team.
- Strong attention to detail and organisational skills.
- Strong knowledge of antivirus solutions and VPN configurations.
- Experience in access management, including user access provisioning and permissions.
- Proficiency in asset management and licence tracking, including mobile devices, monitors, laptops, peripherals, printers, and scanners.
- A commitment to staying up-to-date with the latest industry trends and technologies.
If you’re as excited as we are in this journey, do apply directly with a copy of your full resume. We'll reach out to you as soon as we can!
