HR Generalist
Greater Toronto Area
People Operations – HR /
Full-time /
Remote
What if you could personally impact the future of healthcare? As part of the PocketHealth team, you will enable hospitals and clinics across North America — and more importantly, empower over 2 million patients — to discover a better healthcare experience.
PocketHealth is a patient-centric platform that enables hospitals and clinics across North America to share imaging records digitally with patients, instantly and securely. Through our platform, we enable patients to be active and engaged participants in their own care, and take control of their care journey. In addition to image sharing, which is the heart of the PocketHealth platform, we’ve grown our core functionality to enable sharing between hospitals and physicians, as well as instant image retrieval and automated importing capability. PocketHealth is a unified image management solution for over 800 hospitals and clinics across North America. We believe that by placing patients at the center of the record release process, data moves more ethically, easily and securely throughout the care journey, and we’re looking for passionate individuals to help make this vision a reality for millions more patients across North America.
We’re looking for a motivated, collaborative, and people-focused HR Generalist to join our team on a one-year contract, with the possibility of extension to a permanent role. This is a unique opportunity to work across both Talent Acquisition and general HR, supporting our team during an exciting time of growth and transition.
Reporting to our Senior HR Manager, you’ll help ensure our people and hiring processes continue to run smoothly. You’ll spend roughly 60% of your time focused on recruitment, from sourcing to offer stage, and 40% on general HR support, including employee lifecycle tasks, onboarding, and supporting people programs.
As our HR Generalist, you will:
- Manage and coordinate full-cycle recruitment for a variety of roles, including sourcing, screening, scheduling, interviewing, and offer management
- Partner with hiring managers to deliver a consistent, high-quality candidate experience
- Lead new hire onboarding and orientation to ensure new team members are welcomed and set up for success
- Support day-to-day HR operations and act as a point of contact for employee questions
- Assist with employee lifecycle processes such as contract updates, leaves, and offboarding
- Maintain and update our HR systems (eg. HiBob, Lever), ensuring accurate and up-to-date employee data
- Contribute to ongoing HR initiatives and projects, such as engagement surveys, policy updates, or process improvements
- Support other HR needs as they arise, adapting to team priorities
About you:
- You have 3-5 years of experience in HR, including hands-on recruitment experience
- You are highly organized, detail-oriented, and able to balance multiple priorities at once
- You are a strong communicator and enjoy building relationships across teams
- You’re curious and eager to learn, always looking for ways to improve processes and experiences
- You thrive in a fast-paced, collaborative environment
- You’re comfortable using or quickly learning HRIS tools (we use HiBob)
- You bring a growth mindset and a flexible, problem-solving approach to your work
- Bonus: Experience working at a tech company or in a high-growth environment
You can do amazing things at PocketHealth. You can positively impact the healthcare journey for millions of people, while building your career and developing your skills. It doesn’t have to be one or the other. It has been a part of our mission since our founding to empower patients & make healthcare accessible to all, and we know this can only be achieved with a team of diverse perspectives that is representative of the Patient & Provider communities we serve.
People love working here for these reasons and more: working remotely, our competitive salaries and benefits (including stock options for every employee!), four weeks of paid time off, unlimited paid wellness days, extended mental health coverage, and 16 weeks of parental leave top-up.
We’re proud to foster a culture that embraces diversity, equity, and inclusion, and we believe in caring for our employees with the same thoughtfulness we offer our Patients & Providers.
If there are ways we can support you through the recruitment process with an accommodation, please let us know by reaching out to DEI@pocket.health. Applications are accepted via posting only.
