Junior Multilingual Graduates in Brussels! Join Our Team as a Claims Associate (Permanent contract with Internal Training).

Claims /
Permanent Contract /
About Qover:
We are Qover, a leading insurtech scale-up that has raised $70 million.
With an international team of 100+ colleagues based in Brussels, we help companies orchestrate digital embedded insurance experiences – driving opportunities for growth and revenue.
Since Qover was founded in 2016, our co-founders had a clear vision of the future of insurance: it must be simple, transparent and accessible across borders – a global safety net.
To that end, our platform covers 3 million users across 32 European countries and works with longstanding partners like Revolut, Deliveroo, NIO, Canyon, Monzo, Cowboy, and many others.
Visit our website for more about what we do! 

Your job :

As we continue to grow, we're on the lookout for talented and multilingual graduates to join our team as Claims Associates.
As a Claims Associate, you'll play a vital role in managing insurance claims for our end customers. Making sure you’ll find the proper solution to their problem.
This entry-level position involves communication in multiple languages, an analytical approach, and the chance to develop customer service and insurance skills.

Main tasks and responsibilities
        Manage and process claims from A to Z.
        Handle First Notification of Loss and partner validation processes.
        Investigate claims to determine their validity.
        Assess the coverage of the claim as per the policy conditions.
        Handle written and phone correspondence.
        Calculate settlements and proceed to payments.
        Maintain accurate records of all claims and their outcomes.
        Continuously improve the claims process by identifying areas for improvement and implementing new processes and technologies.
Don't worry if you're new to the insurance industry – we provide comprehensive internal training to set you up for success!

Your Profile :

        You have good written and verbal communication skills in English and at least one other European language (French, Dutch, German or other).
        You are a recent Bachelor’s degree graduate in translation, law, or business and administration.
        You are self-motivated, open-minded, curious, and flexible, with a "can do" attitude
        You are willing to learn and to start building your career.
What's in it for You:

        Internal Training: We provide extensive training to equip you with the skills needed for the role.
        Growth Opportunities: Join a company that values your potential and offers pathways for career advancement.
        Dynamic Team Environment: Work alongside a young and vibrant team where collaboration and support are part of our culture.
        Permanent Contract: Enjoy job security with a permanent contract from day one.
By joining our dynamic and ambitious team, we offer:
·       A flexible work environment: up to three days remote per week and the ability to work from anywhere one month per year
·       28 vacation days (8 extra days on top of the 20 legal days)
·       A nice working space in a great location in Brussels: Qover-dedicated space at WeWork (Rue du Commerce 31) with a large terrace to enjoy team events
·       A positive company culture that values teamwork and taking initiative but also having fun, with regular social events 
·       A collaborative and communal environment where everyone is welcomed, valued, and accepted regardless of their nationality, gender, age, sexual orientation, disability, philosophical or political views, etc.
·       The chance to work among entrepreneurial people, giving you the opportunity to learn and have a real impact at one of Europe’s fastest-growing insurtechs.