Client Success Coordinator

Colorado /
Concierge /
Full-time
Summary:
Radius Agent is a fast-growing real estate technology firm backed by top leaders and investors in the real estate and technology Industries. Our mission is to empower real estate agents with the right technology and support to become successful entrepreneurs. We are looking to bring on an energetic and driven Client Success Coordinator for the Concierge team of our Radius Assist business. 

Candidate Profile:
The Client Success Coordinator will be the first point of contact for home buyers and sellers, and first impressions are everything! Qualified candidates will be energetic, helpful, empathetic, and friendly individuals who aren’t afraid of high-volume activity. The Client Success Coordinator will be calling warm leads, qualifying them, and speaking with them about their real estate needs. Ideal candidates will be entrepreneurial and excited to be a part of building something awesome!

Responsibilities and Duties:

    • Call warm leads (home buyers and sellers) to understand their requirements and set appointments with our customers, Real Estate Agents and Brokers  
    • Execute high volume activity of outgoing and incoming calls using the company’s automated dialer technology 
    • Maintain and track notes and metrics through internal system
    • Represent Radius Agent and our customers in a polished, professional, and helpful manner

Qualifications and Skills:

    • Discipline and focus to execute high volume activity in a fast-paced, outbound sales team environment
    • High energy, friendly, helpful personality
    • Empathetic, careful listener who can intuit customer needs
    • Excellent written and verbal communication skills, with a positive, flexible attitude
    • Competitive, confident, and entrepreneurial spirit
    • Call center, outbound calling, or inside sales experience strongly preferred

Perks:

    • Strong growth potential within the organization
    • Professional development from talented leaders and innovators
    • Frequent team outings
    • Casual workplace environment
    • Generous PTO, medical insurance and 401k match