Director of Capacity Partnerships

Insurance – Operations /
Full-Time /
About Us

Resilience is the next-generation cyber risk company that’s on a mission to help make the world cyber resilient. 

Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities, augmented by prominent leaders and innovators from the insurance and technology industries, the privately-held firm is rewriting the rules of how cyber risk is assessed and managed for middle to large market enterprises. Rooted in decades of experience, Resilience helps financial, risk, and information security leaders continuously improve their organizations' cyber resilience by connecting cyber insurance coverage with advanced cybersecurity visibility and a shared plan to reinforce actionable cyber hygiene. 

Resilience is proud to be backed by leading technology investment firms including General Catalyst, Lightspeed Venture Partners, Intact Ventures, Founders Fund, CRV, and Shield Capital. With headquarters in San Francisco, Resilience’s team is globally dispersed, with offices in New York, Chicago, Baltimore, Toronto, and London. Resilience offers insurance coverage through its licensed and appointed insurance agency and security services through its expert security team.  

For more information, visit us at

Resilience is seeking a mid-senior level professional specializing in (re)insurance to help expand our Managing General Agent (MGA) carrier partnerships. The successful candidate will be responsible for effectively managing and developing relationships with key insurance and reinsurance capacity partners to support our rapid growth.

Reporting to the Head of Capacity and COO, International, the successful candidate will build and develop relationships to enable Resilience to continue executing its insurance business functions and enable its steep growth trajectory in the future.


    • Collaborate with internal and external stakeholders on developing capacity partnership strategies to expand existing partnerships.
    • Supporting the team in creating innovative capacity solutions to enhance Resilience's market position and facilitate the development of new products.
    • Managing and overseeing portfolio operations, including monitoring and generating reports.
    • Managing inbound and outbound communications and requests with Resilience's capacity partners.
    • Organizing and leading essential capacity meetings, including review sessions, updates, presentations, and underwriting audits. 
    • Develop white-papers, marketing and presentation materials, and newsletters for Resilience's partners.


    • 5+ years of reinsurance or MGA underwriting/broking experience preferred in a cyber or casualty line of business.
    • 10% travel requirement domestically and internationally.
    • Start up experience.
    • Experience working across multiple time zones. 
    • A self-starter attitude, dependable, and excellent communication skills are key requirements
What Resilience Offers You

-Flexible work environment and a remote working culture. 
-We understand you need time off to recharge. Our employees are given flexible annual leave entitlement that they are encouraged to use!
-Our comprehensive remuneration package: highly competitive salary, stock options, bonus structure and exceptional employee benefits scheme. This includes up to 12% pension contribution, healthcare cash plan, private medical insurance, life insurance, income protection insurance and critical illness insurance.
-As a quickly growing company, we are able to offer employees professional development and career growth opportunities.
-Connection: interest driven Slack channels help to keep our remote workforce connected with one another (#foodies, #pets, #fitness), as well as company off-site events.

Accommodations and Accessibility

We want to ensure you're able to perform as well as possible in your interview. As part of that, if you have any accessibility-related needs to ensure a comfortable visit, please let us know. We'll do our best to provide reasonable accommodations to suit your working style during your interview and if you join our team.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources team at