Systems Administrator
Tempe, Arizona
G&A – Operations /
Full Time /
Hybrid
RevolutionParts is not just a pioneering force in the automotive eCommerce realm; we're actively seeking passionate and talented individuals to join our squad of Revolutionaries (yes, that's what we call ourselves!). As leaders in providing streamlined, user-friendly solutions, we empower automotive brands to maximize online sales. Our commitment to technology, top-notch customer service, and a profound understanding of the automotive market sets us apart. If you're ready to revolutionize the eCommerce space for automotive parts and accessories, consider joining our dynamic team of Revolutionaries.
RevolutionParts is seeking a detail-oriented and motivated Systems Administrator to join our IT team. This role focuses on documenting and maintaining IT processes related to onboarding, off-boarding, and providing day-to-day technical support. The ideal candidate will have a passion for organization, problem-solving, and continuous learning within the IT field.
Responsibilities:
- Process Documentation:
- Create, maintain, and update comprehensive documentation for IT processes, including employee onboarding, off-boarding, and general IT support.
- Collaborate with team members to ensure documentation is accurate, clear, and easily accessible.
- Develop visual aids, such as flowcharts and checklists, to streamline IT procedures.
- Onboarding & Off-boarding:
- Assist in the technical setup and configuration of hardware, software, and accounts for new employees.
- Document the steps for provisioning and de-provisioning user accounts in systems like Google, OneTrust, and other applications.
- Ensure proper retrieval and secure storage of IT assets during offboarding.
- Day-to-Day Support:
- Provide first-level support to resolve all IT issues, escalating complex problems to vendors as necessary.
- Document support requests and resolutions in the ticketing system to build a knowledge base for common issues.
- Assist with monitoring and maintaining hardware and software inventory.
- System Maintenance:
- Perform routine updates and patches for systems and software as directed.
- Assist in monitoring system performance and troubleshooting basic network or system issues.
Requirements:
- Education: Associate’s degree in Information Technology, Computer Science, or related field, or equivalent work experience.
- Technical Skills: Basic understanding of Windows and Mac operating systems,Google Business Suite, and common office applications.
- Certification(s) such as CompTIA A+ or ITIL Foundation.
- Google Business Admin certification preferred.
- Soft Skills: Strong organizational skills, attention to detail, and ability to communicate technical concepts clearly.
- Experience: One year of IT office support, internships, and coursework in IT-related subjects is a plus.
$65,000 - $75,000 a year
Are you not sure you meet 100% of the qualifications? You should still give it a shot! Research shows that men will apply to a job when only meeting 60% of the requirements, whereas women and members of other underrepresented groups typically only apply when they meet every single requirement. At Revolution Parts, we are Revolutionaries. We build tools, products, and our people. We value diversity in backgrounds and thoughts, so take a shot and apply! Please highlight some of your accomplishments in your resume and cover letter so we can talk about how you can grow with us.
RevolutionParts is proud to provide all full-time Revolutionaries with a comprehensive employment package including competitive compensation, career development, benefits, 401K match, parental leave, and many more valuable perks. You can learn more about our core-value driven culture at our career page.
RevolutionParts is an Equal Opportunity Employer; we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender orientation, gender identity or expression, sexual identity, sexual orientation, age, marital status, family status, genetic information, veteran status, or disability status.
Please Note: You will only receive correspondence through the Lever ATS or from a @revolutionparts.com email address. If you are receiving communication through any other platform or domain, it may be fraudulent, and we urge you to ignore the communication.
