RouteThis - Senior Customer Success Manager

Senior Customer Success Manager - Enterprise

Kitchener, Ontario

Customer Experience /

Full-time /

Remote

Are you legally eligible to work for RouteThis in Canada?✱
- Yes
- No
Do you now or in the future require sponsorship in order to be legally eligible to work for RouteThis in Canada?✱
- Yes
- No
Do you require accommodation in order to participate in the recruitment and selection process?✱
- Yes
- No

How many accounts are in your book of business?✱
What is the average ARR of your accounts?✱
In your opinion, what makes an enterprise customer renew year after year? How do you ensure that this happens?✱
In your account teams, what other roles are there besides your own? I.e. Support, Account Manager, Renewals Manager, Services, etc.✱
What is your level of technical experience? Please describe your background in terms of education, past roles, or technical hobbies that have contributed to your technical expertise.✱