Program Manager
Buenos Aires
HipTrain – Operations /
Full Time - Contract /
Remote
RyzLabs is looking for a Program Manager who will be in charge of building supply for one of our portfolio companies, HipTrain - a personal training marketplace. You will be in charge of recruiting, screening, and onboarding qualified personal fitness trainers across LATAM, providing the best onboarding experience possible. You will be serving as an expert on the local market and implementing strategies to grow and engage the supply base. We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and fitness and an excitement for building something new. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail.
What you’ll do:
- Create, launch and refine processes that support the services supply-side (trainer) growth.
- Use data to develop playbooks, then execute and track operational processes.
- Set a timeline, as well as milestones and goals, for your supply initiatives and show progress towards your milestones.
Basic Qualifications:
- 3+ years of professional experience.
- Experience managing projects from end-to-end.
- Experience utilizing online tools and a deep understanding of Google’s suite of tools (Google Sheets).
- Focus on data analysis and presenting data in a digestible way to support your decision-making.
- Excellent communication and organizational skills.
- Outstanding customer service and problem solving skills.
Preferred Qualifications:
- Previous experience in the online gig economy, like Uber or Rappi.
- Ability to work independently with little supervision and successfully resolve ambiguity.
- Focus on process improvement.
- Willingness to learn, be open-minded to new ideas and different opinions, yet knowing when to stop, analyze, and reach a decision.
-Recommend ideas and strategies related to recruitment and our entire process that will contribute to the long-range growth of the company.
About RYZ Labs:
RYZ Labs is a startup studio built in 2021 by three lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam.
What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world.
Our teams are remote and distributed throughout the US and Latam. We use the latest cutting edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years.
At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists.
Our values and what to expect:
- Customer First Mentality - every decision we make should be made through the lens of the customer.
- Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated.
- Ownership - step up if you see an opportunity to help, even if not your core responsibility.
- Humility and Respect - be willing to learn, be vulnerable, and treat everyone that interacts with RYZ with respect.
- Frugality - being frugal and cost-conscious helps us do more with less.
- Deliver Impact - get things done in the most efficient way.
- Raise our Standards - always be looking to improve our processes, our team, our expectations. Status quo is not good enough and never should be.
