Medical Administrative Assistant - AI trainer

Santiago de Chile
RYZ Labs – AI /
Full Time - Contract /
Remote
Join our customer's team as a Medical Administrative Assistant - AI trainer, where your expertise in medical office administration will directly shape the future of healthcare technology. Leverage your in-depth knowledge of medical information handling and administrative processes to enhance the intelligence and reliability of AI-driven solutions. If you have a passion for clear communication and are eager to impact the intersection of healthcare and technology, this role is for you.

Key Responsibilities:
- Model and document best practices in health information management, appointment scheduling, and insurance processing for AI training purposes.
- Serve as a subject matter expert (SME) on medical terminology, office protocols, and patient data workflows.
- Collaborate with AI development teams to provide insights and feedback from a medical administrative perspective.
- Review and validate AI outputs to ensure accuracy in understanding and application of medical administrative tasks.
- Create written and verbal examples of authentic medical office communications to train language models.
- Assist in developing comprehensive datasets that reflect real-world medical administrative scenarios.
Identify gaps in AI knowledge and propose solutions for continuous improvement of training data.

Qualifications:
- Proven experience as a Medical Secretary, Medical Administrative Assistant, or similar healthcare administrative role.
- Extensive knowledge of health information handling, appointment systems, and insurance processing.
- Exceptional written and verbal communication skills, with meticulous attention to detail.
- Strong organizational skills and ability to manage multiple priorities in a remote setting.
- Comfort with technology and a willingness to engage with AI-driven tools and platforms.
- Ability to translate complex medical administrative processes into clear, structured documentation.
- Strong analytical skills and a proactive approach to problem-solving in a collaborative team environment.

Preferred Qualifications:
- Experience training or onboarding others in medical office environments.
- Exposure to medical AI, data annotation, or related healthcare technology projects.
- Advanced certifications in medical office administration or health information management.

About RYZ Labs:

RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world.

Our teams are remote and distributed throughout the US and Latam. They use the latest cutting-edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years.

At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion, and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists.

Our values and what to expect:

- Customer First Mentality - every decision we make should be made through the lens of the customer.
- Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated.
- Ownership -  step up if you see an opportunity to help, even if not your core responsibility. 
- Humility and Respect - be willing to learn, be vulnerable, and treat everyone who interacts with RYZ with respect.
- Frugality - being frugal and cost-conscious helps us do more with less
- Deliver Impact - get things done in the most efficient way. 
- Raise our Standards - always be looking to improve our processes, our team, and our expectations. The status quo is not good enough and never should be.