Product Growth Specialist (LA/NY)

New York, NY /
Product /
Full-time
Who We Are
Selfbook is a comprehensive payment infrastructure platform designed to help customers pay for their hotel reservations seamlessly and securely. Working in tandem with hotels’ existing booking engines, we simplify the booking process, securely verify transactions, and provide a unified payment flow aligned with leading partners across the hospitality ecosystem, including SynXis, SevenRooms and Mindbody. By empowering hotels to accept one-click payments and drive more direct bookings, we are revolutionizing the hospitality industry one hotel at a time. The modern traveler’s answer to effortless hotel bookings, Selfbook is the future of travel.

We are looking for a Product Growth Specialist that will lead the product growth process and initiatives. This person will work closely with the data and product team to scale the product by identifying the opportunities most important for growth, to remove barriers for product adoption, retention, engagement, based on what’s identified to accelerate the growth of Selfbook. 

What You’ll Do

    • Understand funnels, ecosystems, user behaviors, and long-term trends in the adoption of our products to identify opportunities for step-changes and angle changes in growth.
    • Define and analyze metrics that inform the success of products and allow us to monitor the health of product adoption in the markets we serve.
    • Communicate the state of business, experiment results, opportunities, etc. to product teams.
    • Influence and inform product teams through presentation of data-based recommendations. 

Product Growth Responsibilities:

    • Lead the product understanding process using data to identify opportunities to remove friction and accelerate growth and market adoption of our products.
    • Lead the ideation and execution of product changes that drive growth, partnering with Product Management, Engineering, Design, Content Strategy and Data Science.
    • Bring a deep understanding of growth & optimization best practices to growth focused engineering teams.
    • Partner with product designers, who are also members of our growth-focused product & engineering teams, to ensure that designs incorporate known best practices, remove friction, and will be effective at increasing product adoption in the market.
    • Partner with Engineering and Data Science to develop and implement experiments to test hypotheses for which changes will drive product adoption and growth.
    • Analyze the results of experiments to determine what should launch or not. Learn from and iterate on those experiments by identifying additional opportunities to drive growth.
    • Communicate and simplify concepts to build buy-in with the engineering team.
    • Establish shared vision across the company for growth product optimizations by building consensus on priorities leading to major product improvements. 

You’re Right for the Role If…

    • 3-4+ years experience working in product optimization and best practices
    • 2+ years experience working collaboratively with product team members such as: product management, engineering, design, data science, data engineering etc.
    • 2+ years experience manipulating data sets through statistics
    • Experience in making analytical, data-driven decisions and communicating the results of analyses.
    • Experience in statistics (e.g. hypothesis testing, product experimentation, regressions, experimentation logic and biases).

Preferred Qualifications:

    • Experience with prioritizing, communicating and influencing teams.
    • Experience thinking strategically, structurally solving product problems, and driving execution.
    • Experience delivering growth on the most important top-line company KPI's.
    • Experience working with product and engineering teams and technologies on platforms with existing, significant user adoption.
    • Experience partnering with product design, to design for growth and market adoption.
    • Experience with MixPanel 
    • Experience building dashboard analytics on Looker or Tableau 
    • Experience with A/B Testing frameworks 
    • NY/LA Preferred
Equal Employment Opportunity
SELFBOOK Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.