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Head of Customer Service, North America

• Where are you located and are you eligible to work in Canada?✱
• Have you ever been convicted of a criminal offence for which a pardon has not been granted?✱
• Intro video - Share a short video to introduce yourself (max 1m 52s)✱
• Please explain your experience leading cross-functional customer service teams in an all-remote environment. What have you learned from working in this type of environment?✱
• Please share your approach to quality assurance. How do you ensure that your team is consistently learning and adequately meeting their expectations?✱
• How would others describe your approach to leadership?✱

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