Senior Site Reliability Engineer

New York, NY / Los Angeles, CA / Irvine, CA
StubHub – Software Engineering /
Full-Time /
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

About the Opportunity:
StubHub is looking for Senior Site Reliability Engineer (SRE) to design and develop next-generation technologies and complex features. As a Senior SRE at StubHub, you will be at the forefront of tackling significant, ambiguous, and non-trivial challenges as a core contributor and innovator, bringing creative technical solutions to life. In order to ensure our company's success, our engineers must demonstrate initiative and enthusiasm for the problems they tackle.

This role will be based in either our New York, NY or Los Angeles, CA or Irvine, CA office and has a hybrid (3 in-person days per week) work schedule.

What You'll Do:

    • Build out and maintain an observability platform to ensure the reliability, availability, and performance of critical systems.
    • Collaborate with cross-functional teams to identify and address potential bottlenecks, optimize resource utilization, and proactively prevent system failures.
    • Drive the implementation of automation tools and Infrastructure as Code (IaC) practices to streamline deployment processes, configuration management, and infrastructure provisioning.
    • Help develop a center of excellence, fostering a culture of empowering teams to continuously and reliably deliver customer value
    • Develop processes, tools and automation to reduce toil across engineering teams
    • Ensure Systems effectively balance cost, perfomance and reliability at scale

What You've Done:

    • Extensive experience (typically 5+ years) in a site reliability engineering or a related role, demonstrating a strong command of incident management, mitigation, & prevention, troubleshooting, and performance tuning.
    • Experience with developing robust, mission-critical systems using one or multiple general-purpose programming languages (e.g., C/C++, Java, C# or any other OOP language)
    • Experience with cloud computing (AWS, GCP, Azure)
    • A strong track record of aggressively identifying and removing toil through process optimization, automation and system design
    • Demonstrated ability to write and maintain code for automation, infrastructure orchestration, and reliability tooling.
    • Demonstrated understanding of large scale observability platforms and tools
    • Understanding of orchestration system such as Kubernetes

What We Offer

    • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
    • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
    • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
    • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
    • Team-Building Events: Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere where your professional and personal growth are celebrated.
The anticipated gross annual base salary range for this role is $200,000 – $275,000 per year. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which also includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. 

About Us 
StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. 

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We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.