Maps Design Operations

New York, NY
StubHub – Marketplace Growth /
Full-Time /
Hybrid
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

In this Maps Operation Design role at StubHub, you’ll be:
Responsible for both the graphical design of venue-level seat maps as well as the underlying data that powers their interactivity. Strong attention to detail in a fast-paced, constantly evolving environment is necessary to ensure strong site performance and customer experience. 

Role: Maps Design Operation 
Location: New York, NY

What You've Done:

    • Experience in a fast-paced, technology-focused e-commerce marketplace
    • Proficiency in Adobe Illustrator
    • Ability to learn new tools and processes quickly 
    • Excellent time-management skills in order to meet aggressive productivity targets
    • Comfort working with and managing large data sets
    • Strong collaboration skills with distributed teams
    • Inquisitive by nature with a strong bias for actively resolving issues using strong analytical skills

It would be great to see someone with:

    • A passion and fan of all things live entertainment (sports, concerts, festivals and theater)
    • SQL skills a plus!
    • Strong familiarity with Adobe Illustrator 

What You'll Do:

    • Researching and curating seat map references for both venue- and event-level seat maps
    • Translating reference materials into complete and accurate section data
    • Designing SVG seat maps and link to section data
    • Maintaining accurate seller inventory section mappings
    • Troubleshooting issues with seat maps and provide guidance to external teams
    • Supporting ad hoc projects as the need arises
    • Supporting continuous process refinement by participating in testing and brainstorming sessions

What we Offer:

    • An environment where you can quickly grow your skills and knowledge, and have the autonomy to make decisions regarding experiments and tests on a massive scale 
    • A+ compensation package, including stock incentives 
    • PTO, 401k, and Health, Vision, and Dental Insurance 
    • Free weekly lunches, a variety of office snacks, cold-brew and kombucha kegs, and team events 
$28.85 - $28.85 an hour
The anticipated gross annual salary range for this role is $55,000 – $60,000 per year. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes bonus, 401(k), paid time off, paid parental leave, and comprehensive health benefits.   
About Us 
StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. 

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We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.