Senior Product Manager - Customer Merchandising
New York, NY /
StubHub – Product Management /
Senior Product Manager – Customer Merchandising
StubHub is looking for a Senior Product Manager with a passion for leveraging technology to improve the core buyer experience. You will own the key data pipelines that empower the core experience team to shape shopper demand. This role connects directly to key StubHub's growth initiatives including assortment and category expansion and will require an obsession with both data and the StubHub buyers experience in order to be successful.
The Customer Merchandising team forms the backbone of the StubHub consumer experience allowing other functional teams to leverage and build upon structured data sets. As a Senior Product Manager, you will own the ingestion, tooling, optimization, enrichment, and serving of the primary data structure that drives our global business. Catalogs are incredibly rich and complex, and it is this team's mission to ensure that we have complete, accurate, up-to-date, and optimized catalogs.
In this role, you will work closely with world-class engineers, product managers and data scientists.
Key responsibilities include:
· As the source of all product-related data, you will be responsible for ensuring a high bar for data quality and building scalable solutions to prevent and fix issues and unlock potential value.
· Help form a view of what a "good" catalog through working with product and operations teams across the company
· Drive vision and strategy for the event catalog that powers high impact consumer experiences like search and discovery, analytics, and recommendations
· 5+ years working in product management
· History of data driven decision making
· Bachelors' degree in STEM, finance, economics, or another relevant field
· Knowledge of SQL and/or data modeling
About Product at StubHub:
Product Management sits at the core of our business, constantly working to identify new product features and improvements that enhance the experience for our users and drive proﬁtable revenue streams for the company. You’ll work with an agile team with a business goal, rather than sitting within a centralized product group.
Our product team uses data to deﬁne feature requirements and speciﬁcations, working with talented developers and designers to guide ideas from conception to launch.
StubHub is the leading global marketplace for music, sports, and entertainment tickets.
Despite our rapid growth while revolutionizing a 100-billion-dollar industry, we maintain our start-up ethos and data-driven, collaborative culture. We believe that small, cross-functional teams can achieve extraordinary results. Fans from nearly every country in the world can find millions of tickets to their favorite events in the language, currency, and with the device of their choice.
We provide the widest possible choice of tickets to events around the world and help ticket sellers reach a global audience. StubHub has partnered with many of the world’s leading brands in sports and entertainment while helping fans access unforgettable experiences.
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
The anticipated gross salary range for this role is $160,000-$210,000 per year. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.
StubHub is on a mission to give the world the freedom to connect to powerful live experiences no matter where they are, whenever they want. Whether it's Harry Styles, the Yankees, Billie Eilish or Real Madrid, we're here to give fans the access to the live entertainment they love. That means we must power the destination for every type of live event fan to unlock the transformative live experience that’s right for them. We are their ticket to unforgettable memories – the crack of the bat, the first guitar chord or drum tap, the roar of the crowd at the championship winning goal, the joke that makes their belly ache from laughter. To do this, we must have the most premiere industry partnerships that deliver more seamless integrated solutions and aggregate the widest event catalogue, know our customers to design more personalized discovery of that very catalogue and get that fan into the event of their dreams so they keep coming back. Daily innovation is at the crux of how we do this and a passionate team that rigorously prioritizes the most results-oriented work they can deliver is what gets it done and keeps us leading the industry.