Product Manager/Technical Product Owner

Remote /
Information & Technology – Product Development /
Full Time Exempt (Office)
WHY WORK FOR TANDEM?

At Tandem Careplanning, we are on a mission to keep seniors in their homes as they deserve to be. Our innovative home care service offering, Tandem Care Communities, combines the best of traditional home care with the peace of mind and flexibility of Assisted Living at a fraction of the cost. Our modern aging solution combines human caregivers and technology solutions that empower seniors to live independently in their homes while enabling loved ones to rest assured that they are taken care of.
 
We’re igniting a movement for a new kind of living for seniors.  We are looking for a Product Manager/Technical Product Owner to help us improve our innovative technology solutions for our caregivers and clients. Join us and learn more about how we’re improving the future of aging.

THE PRODUCT MANAGER/TECHNICAL PRODUCT OWNER WILL:
 
Help shape our product’s vision, strategy, and features to delight our clients and caregivers and exceed their expectations. The Product Manager/Technical Product Owner will have a deep knowledge of our entire technology stack and be responsible for planning and delivering user stories while working closely with our internal operations, HR, finance departments, and external technology vendors.
  
THE VALUE YOU WILL BRING TO THIS POSITION:
 
·       Your expertise and knowledge in using various tools and methodologies such as JIRA, Kanban, Scrum, or Agile
·       Your deep knowledge of how systems are integrated to effectively interface with various vendors to manage the development
process effectively.
·       Your track record of complete ownership of how our technology stack enables the optimum delivery of our services
·       Your qualitative and quantitative product and operational data analysis will uncover insights to drive product strategy,
answering: What’s working? What’s not? Are we moving in the right direction?
·       The ability to produce clearly written and well-defined user stories with input from key users 
·       Your experience in working closely with development teams to scope and size user stories
·       Your experience in effectively participating/leading release planning and sprints 
·       Your ability to manage our product backlog 

SOME OF YOUR ACTIVITIES IN THE POSITION:

·       Participating in the development of product roadmaps, gathering customer feedback, assessing the value of new features
and the functionality requested, customer interviews, journey lines, empathy maps, etc. 
·       Monitoring product performance, KPI’s and metrics 
·       Reporting product development and update progress to Executive Management Team regularly 
·       Gaining a deep understanding of the UX/EX of members, their family member(s), and caregivers and to identify and fill
product gaps and generate new ideas that will grow market share, improve user experience, and drive growth 
·       Understanding the competitive landscape to inform feature development and discover key partnership relationships 
·       Synthesizing metrics with qualitative customer feedback to improve the product and prioritize the product backlog
·       Assisting with other duties as assigned
 
WE WANT YOU IF YOU HAVE:
 
·       4+ years of prior experience in managing a product throughout its lifecycle, managing both the internal team and working
closely with outsourced technology vendors
·       A Degree in Computer Science, Engineering, or a related field
·       A proven project management track record. A project management certification (e.g., PMP) or Certified Product Owner would
be a plus
·       Built successful products and product teams from scratch before in startup environments (preferred)
·       A passion for healthcare and technology
·       Experience with Jira or similar Agile software development tools with an Agile certification being an advantage
·       Familiarity with API integration development, 3rd party support, web application framework and database concepts;
Exposure to AWS cloud design would be an advantage
·       A strong sense of sound design principles
·       Data-driven and analytically proficient: you understand how to use data to guide product decisions
·       Have a strong background in software engineering as well as prior experience in product management
·       Possess strong problem solving and prioritization skills
·       Have excellent interpersonal and communication skills
·       Can work effectively with cross-functional teams
·       Have a pragmatic view of Product delivery
·       Ability to work US West Coast hours
·       Proven ability to manage remote teams
·       Proven track record of domain knowledge
 


PERKS OFFERED:
·       Health insurance (HMO/ PPO plans)
·       Vision insurance
·       Dental insurance
·       401k plan with a generous company match
·       Flexible spending account (FSA)
·       9 paid company holidays
·       PTO/ Sick Time
 
Tandem Careplanning is an equal opportunity employer and offers employment opportunities to all applicants and employees without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.