Operations Manager

Remote /
General /
Full-time
Tech Matters is a nonprofit organization that leverages the power of tech to support social sector innovators and advance large-scale positive social change. As tech nerds for the social sector, we create common ground for systems change solutions, empowering progress on humanity’s most pressing social issues. Right now, our biggest social enterprises are Aselo, focusing on assisting crisis response helplines to better serve people in need, and Terraso, helping local leaders around the globe get the tools, knowledge, and funding they need to build the more regenerative local economies of the next two decades. Founded in 2018 by award winning social entrepreneur Jim Fruchterman, as a fiscally sponsored project of Benetech (which Jim also founded), we will be spinning out as an independent nonprofit in January 2023. This creates the opportunity for an exciting new role at Tech Matters: our first Operations Manager.

We are seeking a bright and adaptable Operations Manager to join our team. Our ideal candidate is a flexible, self-starting individual who is eager to jump in and work hard. The ideal candidate is a skilled, pro-active communicator able to handle, plan, and execute multiple types of projects simultaneously. You will be expected to use your exceptional organizational skills and master multitasking abilities to help build the administrative foundation for Tech Matters’ new organization.  

While much of our operations will be outsourced, the Operations Manager will support, coordinate, and implement a range of processes and tasks related to human resources, internal policies, accounting/finance, IT, and legal. This is an incredible role for someone who is looking for an opportunity to take ownership of a wide variety of functions. You’re not expected to be an expert in any of these areas. This is a chance to be learning from (and with!) a world-class senior management team with an outstanding record of serial social entrepreneurship. Beyond that, as the spin-off process winds down in 2023, your experiences with all aspects of Tech Matters will help you co-design a longer term role in a rapidly growing organization.

In this role you will:

    • Lead the spin-off process for Tech Matters by identifying and managing strategic and cost-effective vendor relationships that support the day-to-day operations of the new organization
    • Strike the right balance between outsourcing these functions while ensuring in-house capabilities to deliver results for our team and our programs
    • Partner directly with the founders to support business goals and various aspects of keeping the company running smoothly
    • Identify and implement new company-wide processes, policies, and systems
    • Manage financial policies, processes, and tools including contracting and compliance
    • Support program staff on recruiting efforts
    • Onboard and train new team members and ensure they are set up for success, and continue to improve the experience
    • Ensure all teammates have the equipment, setup, and IT assistance they need to be productive
    • Support the team with responsibilities such as team building and event planning

You would be a great candidate for this role if you:

    • Have strong organizational/project management skills and the flexibility to jump from priority to priority
    • Have a collaborative nature, with a “roll up your sleeves” attitude
    • Pay meticulous attention to detail
    • Have strong personal and professional judgment
    • Have excellent problem solving and critical thinking skills
    • Can write and speak clearly and kindly

It would be great but not necessary if you:

    • Have a thorough understanding of financial and budgeting processes and principles
    • Have experience creating and implementing new policies and procedures
    • Have experience maintaining a website and/or with social media

We’d be particularly delighted to hire someone who:

    • Has a demonstrated interest in doing social impact work, shown by previous volunteer or work experience
The position is entirely remote. We are a remote-first, globally distributed team that spans from the U.S. West Coast to South Africa.

Compensation
$60,000 to $80,000 for U.S. employees. Outside of the U.S., we will adjust for local circumstances. See more on our compensation strategy.

You should apply
Our users come from all kinds of communities, and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our organization stronger in delivering social impact. We encourage members of traditionally underrepresented communities to apply, including people of color, LGBTQ people and people with disabilities.

We know there are great candidates who might not check all of these boxes or who possess important skills we haven’t thought of. If that’s you, don’t hesitate to apply and tell us about yourself.

An important part of every application is a cover letter describing why this position and our mission particularly resonated with you.