Global Sales Operations Manager
Dublin, Ireland /
Go to Market /
Full-time
/ Remote
At Tive we imagine a world fully transparent, where everything and everyone is connected. We want to pioneer beyond what the world thought possible so what others hold near and dear arrives on time and in full.
We believe and live four core company values:
1. Create transparency first, everything else second: We believe the strongest trust belongs to those who are transparent, open and deliver on their word.
2. Make it simple: We expect to do the work and deliver technical solutions to complex problems, simply.
3. At Tive, we’ve got your back: We hold fierce loyalty to our people.
4. Relentless iteration to find a better way: Our energy to learn new things and create solutions every day is unmatched anywhere in the world.
Tive exists to solve the real time visibility challenges related to one of the world’s largest and most complex networks: global logistics and supply chain. Our team is focused on giving our customers the most access to accurate, live, and meaningful information about their shipments. Whether by road or rail, ocean or air, Tive is the most innovative and accurate way for companies to track their cargo.
Why should you consider joining us now?
There are usually one, maybe two companies in someone’s career that they can look back on fondly because they were challenged, did their best work, believed in the company they represented, and built something significant and enduring. Tive has all of the ingredients to be that company for you.As the manager of Sales Operations & Productivity, this is your chance to paint your career version of the Mona Lisa. We have all of the pieces necessary for you to be successful: a truly special founder & CEO, a differentiated product offering, a very active and rapidly expanding total addressable market, a recent Series B funding round worth $54m, and a team committed to winning the #1 slot in our space. You get the best of both worlds: a well-funded start-up with a product that has tremendous demand and the chance to build out a consistent sales engine in the market we believe has the most revenue potential!
What you will be doing
- Lead, organize, and manage the day-to-day Sales Operations function for all global regions, working collaboratively and cross-functionally with other extended functions and business teams.
- Your focus in this role will be to optimize the productivity of our sales force across both Business Development teams and Field Sales teams.
Responsibilities:
- Be a thought leader and go-to team member on Sales Ops resources and tools, troubleshooting any related issues raised by sales & revenue teams
- Develop, measure, and maintain operational excellence for our Sales team, always keeping correlating KPIs top of mind.
- Supervise CRM usage and Optimize productivityArchitect and improve our CRM Salesforce.com for scalability in function, accuracy, and reporting needs.
- Drive key metrics including productivity per rep and region
- Discover ways to improve forecast/pipeline accuracy by implementing opportunity hygiene best practices.
- Partner with senior management to identify opportunities for sales process improvement and foster an environment of continuous improvement
- Make recommendations for changing Go To Market to maximize sales productivity
- Work cross functionally to remove any operation/organizational barriers
- You will work on topics that range from transformational sales strategy to the nuts and bolts of sales operations.
- Assist with ad hoc requests and projects from the sales organization
What skills and qualifications do I need?
- 3+ years of Sales Operations experience at an established B2B company.
- Proficiency and experience within Salesforce.com best practice.
- Some experience with using GTM tools like: SalesLoft, Hubspot, Zoominfo and forecasting/insight tools.
- Intellectual curiosity and confidence to challenge the status quo.
- Can work well with a variety of cross functional stakeholders towards a common goal.
- Ability to interact with and influence all levels from ICs to executives. Excellent at articulating vision and executing projects
Preferred Qualifications
- Prior exposure to high-growth work environments, and a strong understanding of SaaS & HaaS business models and go-to-market principles are all highly desirable.
- Demonstrated track record of improving operational efficiency through process improvement and automation.
- Demonstrate empathy for salespeople at all levels and are passionate about helping them to be successful
- Analytical and data-driven
- Passion for operational excellence.
We celebrate diversity and consider it key to our success as a team and a company. We are proud to be an equal opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.
