Salesforce Administrator

Dublin /
Business Operations /
Full-time
At Tive we imagine a world fully transparent, where everything and everyone is connected. We want to pioneer beyond what the world thought possible so what others hold near and dear arrives on time and in full.

We believe and live four core company values:
1. Create transparency first, everything else second: We believe the strongest trust belongs to those who are transparent, open and deliver on their word.
2. Make it simple: We expect to do the work and deliver technical solutions to complex problems, simply.
3. At Tive, we’ve got your back: We hold fierce loyalty to our people.
4. Relentless iteration to find a better way: Our energy to learn new things and create solutions every day is unmatched anywhere in the world.

Tive exists to solve the real time visibility challenges related to one of the world’s largest and most complex networks: global logistics and supply chain. Our team is focused on giving our customers the most access to accurate, live, and meaningful information about their shipments. Whether by road or rail, ocean or air, Tive is the most innovative and accurate way for companies to track their cargo.

As Tive's Salesforce administrator (SA), you will be responsible for enabling key departments to drive functionality and efficiencies. The SA is an integral part of the operations team, responsible for building solutions that support business requirements and processes. This role ensures that software applications meet team needs and keeps pace with changes in operations, policies and/or procedures. The SA participates in cross-functional teams that address strategic business issues involving CRM and sales operations.

Our ideal candidate will have:

    • 5-8 years of combined experience in Enablement and 2+ years working with salesforce.com
    • Insight into sales cycles, customer Life Cycles and essential selling skills/ In-depth understanding of sales processes and challenges commonly faced in the Mid-Market/Enterprise sales cycle.
    • A working knowledge of leading Sales Methodology (Force, MEDDPICC, Sandler, Challenger)
    • In depth knowledge of Salesforce products, their functionalities and the Salesforce.com CRM as well as proven abilities in importing sales data and generating Salesforce reports
    • Exceptional organizational, coordination, planning and project/program management skills
    • Strong writing abilities to present project updates to executive teams
    • Self-direction and resourcefulness skills
    • Strong interpersonal and relationship-building skills
    • The ability to provide Salesforce training and end-user support
    • A proven track record working independently, as well as part of a team, on multiple projects

What you'll be doing:

    • Managing Salesforce data integrity
    • Managing analytics within SFDC and Einstein
    • Supporting, training and enabling sales and the ordering process in the Salesforce environment
    • Assisting with SFDC sandbox refreshes
    • Working independently and collaboratively within the business operations team and with other departments
    • Promoting, training, organizing and supporting Salesforce utilization and enablement at Tive
    • Other tasks related to Salesforce and team requirements as needed

Need to know info:

    • We are seeking candidates located in or near Dublin Ireland

We celebrate diversity and consider it key to our success as a team and a company. We are proud to be an equal opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.