Sales Operations Associate
Boston, MA /
WHAT WE DO & HOW WE DO IT:
Whether companies produce computers, drugs, berries, or detergent, they have to get those goods from their facility to the consumer. Unfortunately, over $100B of goods are lost or damaged while in transit. Tive eliminates this waste by allowing companies to act on in-transit incidents before they happen.
The Tive tracker is a small device that measures the condition of a shipment (location, temperature, shock, etc.) and sends that information to the Tive web application where customers can configure what happens when the tracker detects an issue. Tive customers join because of the market leading product, but stay because everyone on the Tive team goes above and beyond to ensure their shipments arrive safely.
HOW YOU CAN HELP:
Tive is looking for an Sales Operations Associate who will work closely with sales to promptly ship orders to customers, manage inventory, and refurbish returned inventory. Additionally, maintaining accurate information within systems and assisting Sales to ensure the proper documentation is captured, uploaded and maintained will allow for scale and growth. Attention to detail and hustle is an absolute requirement to succeed at this role.
SKILLS YOU WILL NEED:
- Utilize internal tools to create/view/manage sales orders.
- Research and data entry necessary for RFP Participation.
- Organize, build and execute leg work for sales enablement materials.
- Speak to customers to collect overdue payments or get materials returned.
- Work with marketing and sales to understand trends within customer usage of the Tive product.
- CRM Data Entry & Management
- Smart, Organized, and Agile to support sales growth.
- Startup experience
- HubSpot experience
WORKING AT TIVE:
Tive is a rapidly growing company with a highly efficient and talented team. Success is measured by your ability to solve problems for our customers and support your fellow co-workers in doing the same. We value transparency with frequent feedback between peers to ensure we all have the opportunity to grow and evolve together. Tive provides competitive compensation with comprehensive benefits (health, dental, 401k) and more. Come join us to make the world a more efficient place.
Tive is an equal opportunity employer. The Company is committed to providing an open and inclusive environment for all of its employees. The Company prohibits any discrimination on the basis of gender, gender identity, pregnancy, race, color, religion, sexual orientation, national origin, ancestry, age, disability, veteran status, criminal record, or genetic information.