Platform Engineer

Oxford, UK /
Engineering /
Thanks for considering applying to Ufonia.

Our vision is to use automation to make amazing healthcare available to everyone. 

With the support of a fantastic group of experienced angel investors, grant funders and NHS partners we have just started the next phase of our journey as we go-live in our first NHS hospital. We replace routine patient healthcare interactions with next-generation automated conversations. Our platform is massively scalable, providing increased convenience for patients, freeing clinical staff to deliver higher-value care and reducing costs for organisations.

Our work involves solving complex technical and operational challenges with empathy and insight. We value people who are smart, optimistic and transparent. If that's you and the idea of helping to grow our company excites you as much as it does us then we'd love for you to join us!


We're looking for a Platform Engineer to join our team. You will be responsible for building a secure and scalable platform that can support multiple different healthcare organisations and run thousands of patient interactions every day. This role would suit an engineer who specialises in cloud infrastructure and DevOps in a regulated industry.

Salary: £45,000-£55,000 (but we're open to discussion)

On a day-to-day basis you will work closely with other engineers to lead the development of our platform using microservices running on cloud infrastructure. You will be responsible for architecting, orchestrating and scaling all aspects of our product including telephony, AI conversation systems and data security. You will ensure continuous integration and deployment of new features is as fast and stable as possible. This will involve working with other members of the engineering team to help streamline and automate their building, testing and deployment. In addition you will set up processes that give the team good visibility of the health of our systems.

You should apply if:

    • You have over 3 years of cloud infrastructure experience (ideally AWS + Kubernetes)
    • You have experience building containerised applications with Docker
    • You have experience of Infrastructure as Code frameworks such as Terraform and Ansible
    • You have solid understanding of Networking and DNS (using VPCs in AWS)
    • You have an excellent knowledge of Linux
    • You have experience working with an automated CI/CD pipeline
    • You’ve had previous roles in a dynamic and fast-paced environment (ideally in a seed / series-A startup)
    • You’ve worked in a regulated industry (experience of working in healthcare would be a bonus)

Benefits you'll receive:

    • Competitive salary reviewed every 6 months
    • Equity options with upside from being early employee
    • Flexible working to ensure you have a great work-life balance
    • Central Oxford office with opportunity for remote working
    • Cycle-to-work scheme
    • Mac laptop + salary sacrifice available for personal tech purchases
    • Great colleagues who support each other to reach their maximum potential

Attitudes we look for:

    • Passion for talking with users to make sure our solutions meet their needs
    • Love improving your skills and want to help others learn too
    • Comfortable with uncertainty and solving problems where there is little precedent
    • Pragmatic and able to make trade-off decisions in order to reach your goals
    • Obsessive focus on getting the details right
    • Happy being challenged and willing to change your mind based on new evidence
    • Able to manage multiple simultaneous streams of work
    • Enjoy working collaboratively and contributing to the collective success of the team
    • Desire to take personal responsibility for delivering products that patients and clinicians rely upon for their health
We want a diverse team that brings a wide a range of perspectives and reflects the diversity of our users. We particularly welcome applications from women, black, Asian, minority ethic, and disabled candidates who are underrepresented in the technology sector.

Our interview process will involve a 30min screening call, a practical exercise for you to complete in your own time (you’ll be able to do it over a weekend) and then half a day spent talking and working with our team, virtually or in-person.