Vice President of Operations

San Francisco, CA
Operations – Executive /
Full-Time (Remote, Within the U.S.) /
Remote
With a vision to build a data-driven ecosystem that drives resources to impact, UpMetrics empowers organizations with the knowledge and the tools to accelerate the impact of their mission. Through platform and team, the mission-driven company empowers organizations to collect, analyze, and learn from data to gain insights, drive impact, and inspire change. UpMetrics combines a cutting-edge impact analytics and reporting platform with top-tier professional services to help partners define their narrative and create positive change.

Location: Remote (U.S.-based), Bay Area preferred
Department: Operations
Reports to: Chief Executive Officer 

As Vice President of Operations, you will be a part of the Senior Leadership Team, overseeing the day-to-day operations of the company. Working closely with the Chief Executive Officer on strategic and financial planning, the role will help align all of our major operational functions, optimize resource allocation, and elevate our overall performance, helping the company achieve our strategic goals as we sustainably grow the business. 

This is a great opportunity for a motivated, energetic leader who wants to help a fast-paced, mission-driven startup drive impact at scale across departments.

Responsibilities

    • Coordinate annual and quarterly strategic planning based on discussions with senior leadership. 
    • Prepare All-Hands meetings, quarterly leadership team off-sites, and the company-wide annual retreat. 
    • Monitor performance with proper tracking and establish corrective measures as needed, preparing detailed reports and forecasting for the company. 
    • Support strategic project execution as defined in quarterly plans with senior leadership. 
    • Design and oversee the implementation of business systems and goals in line with executive strategy. 
    • Ensure proper legal and financial systems are in place to support the growth and protection of the company. 
    • Ensure effective recruiting, onboarding, development, performance management, and retention practices are in place. 
    • Establish policies, systems, & frameworks that build and promote company culture and values. 
    • Source, review, and manage all third-party legal relationships for contracts, securities, human resources, insurance, and intellectual property. 

About You

    • Proven track record (10+ years) as a team leader with cross-functional management experience. 
    • Experience assessing key performance metrics and generating diagnoses and action plans.
    • Skilled mentor who can positively influence others and quickly build strong relationships.
    • Demonstrated project and budget management skills. 
    • Strong business acumen with a broad understanding of fundamental business principles. 
    • Analytical problem-solving skills with impeccable attention to detail. 
    • Ability to set an overall strategy and drive process improvement. 
    • Excellent oral and written communication skills. 
    • Strong interpersonal skills with the ability to collaborate and build consensus in a high-pressure environment. 

Our company values influence everything we do, from our work inside the office to how we choose our partners:

    • Team First — ​​Collaboration is key. We support each other and respect each other’s strengths, varying backgrounds, and views. We value everyone’s input.
    • Client Focused — ​Our work is personal. Many of us have direct experience working in the field and are deeply passionate about what we do. We take a partner approach with all our clients.
    • Show Integrity — We are open, honest, ethical, and fair. We expect integrity from the team internally and the people we choose to partner with. ​​
    • Reflect and Improve — We are a data company always looking to get better. We test often, iterate, and look closely at metrics to build capacity and inform decisions.
    • Let's Go! — To create positive change, we never settle. In uncharted territory, we embrace challenges as opportunities, take ownership, and strive for excellence.

Compensation & Benefits

    • $170K-$190K annual salary based on experience
    • Equity incentive plan
    • 70% employer paid health insurance for employees and family 
    • Dental and vision insurance
    • Fully paid Life and Accidental Death & Dismemberment insurance 
    • Fully paid Short- and Long-term Disability insurance
    • Unlimited time off policy, plus paid holidays and monthly Wellness Fridays
    • Parental leave policy
    • FSA plan, lifestyle spending account (LSA) for eligible professional development and wellness expenses, and Employee Assistance Program via The Hartford
    • 401K plan
    • Remote work equipment
    • ​Annual company retreat and quarterly virtual company events
    • Outstanding team and meaningful work
$170,000 - $190,000 a year
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women/other underrepresented individuals only apply when they meet 100% of them. We believe that people of color, people from working-class backgrounds, women, and LGBTQ+ people must be centered in the work we do. Hence, we strongly encourage applications from people with these identities, or who are members of other marginalized communities. If you think you have what it takes, possess transferable skills, and are quick to learn, but don’t necessarily satisfy every requirement or meet every qualification, we would love to hear from you!

UpMetrics is committed to the full inclusion of all qualified individuals. As part of this commitment, UpMetrics will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact the People Operations team at peopleops@upmetrics.com