Service Advisor - Nissan Wayzata

Wayzata, MN
Nissan Wayzata – Service /
Full-time /
Come join our Walser family! Our company has been a pioneer in the automotive industry with over 65 years of service. We believe in Family, Career and Diversity. We show that through progressive, family-focused benefits and perks, compelling career paths, and a commitment to diversity, inclusion, and belonging.    

Compensation Range: $36,000 Base Pay plus incentives. Averages 50-90k / year with base and additional incentives paid based on hours sold and both individual and dealership customer service scores.

How do our Service Advisors Drive Impact?  
Our Service Advisors work with the service team to provide customer satisfaction with customer concerns and repairs. Some of the responsibilities would include: 
- Acting as the face of Walser 
- Executing follow up techniques with customers  Understanding basic automotive repairs, executing follow up techniques, and communicating with customers 
- All other duties, tasks and/or projects as assigned

What We're Looking For

    • High School Diploma, GED, or equivalent work experience 
    • Exceptional customer service skills 
    • Prior automotive experience 
    • Strong written and verbal communication skills 
    • Proven experience working in a team environment 
    • High level of detail orientation and accuracy  

What We Offer

    • Medical, Dental, Vision coverage & HSA/FSA 
    • Paid Parental Leave (Maternity, Paternity, Adoption) 
    • Adoption Assistance Program  
    • Life Insurance and 401K with Employer Match 
    • Pet insurance and Employee discounts 
    • Access to our Employee Resource Groups, such as: Women of Walser, Drive with Pride and Asian Hmong Alliance 
    • The opportunity to volunteer through the Walser Foundation -The Walser Foundation: Our Community Mission - YouTube 
We proudly operate on a set of Core Values which drive our decisions and actions on a daily basis. They are: 
Do The Right Thing – Nothing is worth compromising a relationship. 
Lead By Example – Be willing to help no matter how difficult the challenge. 
Display Positive Energy – A good attitude is highly contagious. 
Be Open Minded – The only thing that is constant is change. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.