VP Operations

Austin
Operations /
Full Time /
On-site
Headquartered in Austin, Texas, with its EMEA HQ in Paris, Way is the category-leading B2B technology for brands to unlock the extraordinary power of experiences. In a world where 76% of consumers would rather spend their money on experiences over material goods, Way provides the technology for brands to meet this rapidly changing consumer behavior. 

Way emerged in 2020 as a solution for hospitality brands to build brand loyalty and drive new experiential revenue at scale. Since then, industry leaders such as Hyatt Hotels, Graduate Hotels, AutoCamp, Auberge Resort Collection and hundreds of others have leveraged Way’s all-in-one experiential platform to launch and scale unforgettable experiences — from hot air balloon rides above Mexico City to truffle hunting in the French countryside. 

Way has achieved significant milestones, including a $20 million Series A funding round in late 2022 backed by Tiger Global, MSD Capital (Michael Dell) at a $100m valuation, as it continues to grow triple digits year over year. 

The team is rapidly expanding and looking for focused, vision-oriented team players and leaders eager to join a fast-paced and dynamic environment where the work isn’t easy but the reward is unmatched as we transform hospitality and experiences globally. 


The Role:

● We are looking for a strategic, dynamic, and highly efficient Vice President (VP) of Operations to join our senior leadership team. In this pivotal role, you will oversee the company's operations to ensure sustainable growth and operational excellence. You will also oversee our finance and accounting functions.
● You will initially taken on a team of two direct reports across accounting and revenue operations, with the ability to expand the department throughout the year. Reporting directly to the Co-Founder & CEO, you will be a key figure in shaping our company's future, optimizing our operational efficiency, and securing our financial health as one of the senior leaders alongside our co-founders.

Key Responsibilities: 

● Direct and oversee all aspects of the company’s operational and financial functions, including budget management, forecasting, investments, and asset management.
● Hire, mentor, and develop a high-caliber Operations & Finance team capable of supporting the company’s growth, covering all critical areas such as financial planning, analysis, operations management, and corporate finance.
● Design and implement business strategies, plans, and procedures to promote company culture and vision, setting comprehensive goals for performance and growth alongside the CEO.
● Collaborate with other executive team members, including the VP of Marketing, Chief Product Officer, and VP Revenue, to develop a cohesive strategy for scaling the business effectively.
● Spearhead the development of sophisticated financial models and analyses to guide strategic decision-making and to improve operational and financial performance.
● Establish policies that promote company culture and vision through its operations and ensure compliance with all regulatory laws and guidelines.
● Lead the company in annual financial planning, provide detailed and accurate financial forecasts, and present financial metrics both internally and externally.
● Explore and execute opportunities for partnerships to drive business growth in alignment with the CEO and other stakeholders.
● Work alongside the CEO in managing existing investor relations and new investor/fundraising initiatives.

Requirements: 

● Proven executive experience with a minimum of 6-8 years in operations and/or finance leadership within a Series B to Series C+ startup that has scaled from $10M to $100M ARR or beyond, or former founder/CEO
● Strong understanding of B2B SaaS operational and financial dynamics, with experience in managing both “back of house” (operations, finance) and interfacing with “front of house” roles.
● Demonstrated ability to build, lead, and scale an operations and finance team through significant growth phases.
● Experience in or exposure to the hospitality, travel, and/or real estate industries is highly valued but not mandatory for this role.

Candidates are required to be located in or willing to move to Austin within 60 days of start date. Occasional travel 1-3 times per year between our offices in Austin & Paris may be required.

Due to a high volume of candidates, we may not be able to respond to all applications.