IT Specialist - Part Time

Los Angeles, California /
Operations – Information Technology /
Part Time
We are looking for an IT Specialist to join our growing team. This person will be dedicated tin supporting technology development and will assist in the implementation and installation of software/hardware systems.

We are looking for an experienced IT professional with a strong work ethic. An ideal candidate has prior experience in day-to-day technical support for all end-user hardware and software needs, including employees, contractors, and qualified vendors.

This role functions M-F business hours (20 hours per week). Ideally, this person will be in the LA office 1-2 times per week. You will report into the VP of Operations. Offer is dependent on level of experience.

What We’re Looking For:
Minimum 3+ years of experience in with IT end-user support in an enterprise role
Proficiency knowledge with Mac, Microsoft & Mobile (iOS, Android) operating systems
Google Suite admin experience
Experience in owning projects, initiatives, deadlines while executing all projects responsibly.
Inventory management experience
Experience tracking hardware assets and procurement
On/Off boarding of employee accounts and resources
Knowledge of cybersecurity principles and best practices
Experience with Apple products and JAMF MDM is a plus 

What You’ll Be Doing:
Troubleshoot hardware, software, and network related issues.
On-site and remote technical support as needed (AV conferencing, printers, event setup)
Scaling company wide cybersecurity initiatives, policies, and IT related projects
Maintain, troubleshoot, and provide necessary updates and enhancements for the company software and hardware.
Manage computer operation scheduling, backup, storage and retrieval functions.
Coordinate third-party maintenance for network hardware, software and telecommunications services.
Own the procurement, onboarding, and offboarding of employee technology
Distributing Security Keys 
Ensure security on our Google Administration database as well as on our MDM server
Manage our backend security structure which includes adding new employees to aliases, recovering & recovering passwords, maintaining an updated blocklist on GSuite, ensuring external access to proper domains 

About XX Artists:
We believe in creating community through content. We do this by building teams of diverse and forward-thinking creatives based around the world, collaborating to create products in partnership with global brands and talent we love.  Change is created through culture, which is why we’re invested in delivering content and conversations that bring audiences together online.