Associate Director, Insights and Analytics

Los Angeles, California /
Analytics and Insights – Analytics and Insights /
Full Time
/ Remote
We’re looking for someone who lives and breathes social media, is excited about the opportunity to help teams fine-tune their social strategies, and is an overall team player. The ideal candidate will have strong social analytics, data visualization, and leadership skills. This is a unique role that will allow for visibility across the entire company. 

The ideal candidate will have experience converting social data into actionable insights to guide social strategies, spearheading measurement frameworks that allow for holistic campaign learnings, and management experience. 

This role functions M-F business hours, in addition to some select evenings and weekends. XX Artists company benefits currently include a competitive health and vision package, 401K matching, wellness initiatives, and paid time off. Salary range is $100k to $135K for this position. Offer is dependent on the level of experience.

What We’re Looking For
Minimum of 5+ years of relevant work experience for large, global brands or scaling marketing agencies
Minimum of 1+ years of experience utilizing Brandwatch or comparable software
Strong analytical skills and ability to draw insights from data
Proven knowledge of social media strategy, social listening, content development, listening platforms, best practices, and how they can be deployed in different scenarios
Experience using Sprinklr or a comparable platform
Highly effective communicator as well as a collaborator and problem-solver
Proven experience with social analytics tools
Explicit experience thriving within a fast-paced environment, succeeding well under tight deadlines, and effectively managing high-pressure issues and crisis situations
Proficient in Gmail and Google tools (Docs, Sheets, etc.)
Experience pulling data natively from social platforms (Facebook Creator Studio, Twitter Analytics, YouTube Studio, TikTok Analytics, etc.) and social tools (i.e. Brandwatch [Crimson Hexagon], Sprinklr, etc.)
A proactive learner who is happy to learn about social platforms, standard data practices 
An understanding of common social media key performance indicators and social metrics
Ability to visualize data and build qualitative reports or dashboards that effectively communicate performance, clear insights, and key learnings
Must have a valid passport

What You’ll Be Doing
Use data and reporting to measure the impact of social campaigns, creator partnerships, and more
Lead end-to-end monthly and end-of-campaign reporting for clients that range from musicians and actresses to leading brands and platforms
Lead social listening to understand social conversations surrounding clients, identify proactive opportunities to engage with communities and potential trends
Lead collaboration with all XX Artists teams, including Brand, Talent, Music, Trends, and Creative
Create detailed reporting and analysis with team leads 
Manage social media crisis protocol and partner with relevant teams to continue to evolve procedures to meet clients’ needs and best practices
Onboard teams and new hires on a suite of social tools, host training to ensure the organization is well versed in social metrics and tools
Manage analytics requests, deliverables, and timelines submitted by internal teams in our project management tool
Manage a team of analysts

Preferred Experience
Secondary education
Tableau, Google Data Studio, or Power BI experience
Management experience

About XX Artists
We believe in creating community through content. We do this by building teams of diverse and forward-thinking creatives based around the world, collaborating to create products in partnership with global brands and talent we love.  Change is created through culture, which is why we’re invested in delivering content and conversations that bring audiences together online.