Senior Salesforce Administrator
New York
Shared – Market Ops /
Full-time /
Hybrid
Xpansiv®, a trailblazer in the energy and environmental commodities market, operates the integrated, open, and neutral market platform designed to accelerate the global energy transition. Xpansiv provides thousands of market participants and intermediaries with access to the widest possible range of energy transition markets, through its suite of solutions, including the world’s largest environmental commodities trading platform, where billions of assets cross per year. Xpansiv’s end-to-end technology platform services the entire life cycle of environmental commodities, connecting diverse markets and market participants across the world and enabling stakeholders to deliver transparent and trusted environmental claims to address the growing demand for energy transition. Leveraging its extensive industry knowledge and proven technology portfolio, Xpansiv assists companies seeking to identify and mitigate risk, streamline the management of their environmental assets, and comply with regulations, caps and commitments.
Position Summary:
The Salesforce Solutions Administrator plays a pivotal role in our organization, conceptualizing and executing scalable, multi-disciplinary strategies that enable revenue growth. This individual is responsible for delivering solutions that strengthen capabilities and operational efficiencies across sales, marketing, legal, delivery, finance, and client service functions that leverage Salesforce’s suite of products and platforms. The ideal candidate has an analytical mind, a strong understanding of the lead to cash process and can apply best practices across business lines, has strong technical capabilities and a proven record of driving Salesforce adoption across complex, multi-national organizations.
This Includes:
- Driving the design and implementation of sales enablement capabilities within Salesforce using industry best practices, operating models, processes, and performance frameworks, aligned to cross-functional corporate goals;
- Driving the design, configuration, and optimization of Marketing Cloud and Marketing Cloud Account Engagement (formerly Pardot) to support multi-channel marketing campaigns, lead nurturing, customer lifecycle engagement, and retention programs across multiple business lines;
- Maintaining Xpansiv’s Salesforce ecosystem, including configuration changes related (but not limited) to: flows, automations, actions, assignment rules, escalation paths, and approval processes; custom objects, fields, page layouts, and record types; first and third-party applications, global settings, and mobile administration; chatter posts, notifications, activity reporting, and dashboard visualization; user setup, profiles, roles, licensing, permission sets, and groups; prospect journeys, automation studio workflows, email templates, and triggered sends;
- Gathering, and translating stakeholder requirements into scalable solutions with a focus on best practices, exceptional organizational efficiency, and user experience;
- Identifying unused or under utilized Salesforce features and creating platform roadmaps with defined priorities;
- Supporting sales, commercial, and marketing activities including (but not limited) to sales lifecycle and business development; contracting and sales orders; activity reporting; pipeline/revenue forecasting; and audience segmentation and campaign personalization;
- Performing system maintenance including security reviews, release updates, health checks, and optimizer recommendations;
- Developing and delivering Salesforce training programs to key sales, marketing, and service stakeholders;
- Communicating platform changes to end users and stakeholders;
Who We Are Looking For:
- You thrive in an environment focused on using systems and data to maximize cross-functional effectiveness, particularly bridging sales, service, and marketing data to deliver seamless customer journeys and unified reporting;
- You are capable of alternating between micro-technical detail and macro-level concepts;
- You are organized and have a systematic problem-solving approach;
- You are a skilled communicator who excels at managing stakeholder expectations;
- You have a strong sense of ownership, drive, and quality;
- You are a catalyst of change who thrives in evolving companies and market conditions;
- You are outspoken when it comes to identifying improvement opportunities, escalating issues, and potential risk;
- You easily modulate between autonomous and collaborative work styles;
- You adapt your communication to connect with diverse, global stakeholders across modalities;
- You have a can-do, lead-by-example attitude and exceptional ability to execute;
- You have a strong interest in financial markets, environmental sustainability, and energy transition.
Requirements:
- Bachelor’s degree with 7+ years, or a master's degree with 5+ years, of experience leading Salesforce development/adoption programs within Professional Services, Financial Services, or Software/SaaS environments. Must have at least 2-4 years of direct management of matrixed teams and a proven, exceptional track record of delivering solutions across market segments and product lines, geographies, and functions;
- Salesforce Administrator, and Advanced Administrator certifications with 5 - 7 years of Salesforce administration experience in a B2B setting; candidates with Salesforce Marketing Cloud Engagement Administrator or Marketing Cloud Email Specialist certification are strongly preferred. Experience integrating Marketing Cloud with Sales Cloud and Service Cloud for unified data and cross-cloud automation is required. CPQ Specialist, or Consultant certifications for Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud, or Experience Cloud;
- Proficient with adjacent web and scripting languages such as HTML, CSS, XML, JSON, and JavaScript;
- Hunger to continuously learn and embrace change in dynamic and rapidly evolving environments;
- Proven technical and analytical skills who is highly organized and excels at prioritization and managing stakeholder requests
- Effective communicator with an aptitude for building trusted relationships across stakeholders;
- Proficient with Microsoft Office applications with a desire to expand expertise across new applications, as needed.
What can you expect throughout the interview process:
Step 1- Shortlisting of resume + recruiter screening
Step 2- "Get to know you" interview with the Hiring Manager
Step 3- Interview with the Operations team
Step 4- Meeting with the Commercial team
Step 5- Interview with the key business leader
Base Salary
Compensation for this role will vary among specific regions due to geographic differentials in the labor market, actual pay will be determined considering factors such as relevant skills and experience, knowledge, education and training. However, compensation in the following regions is expected to be as follows:
New York: Compensation is expected to be between
$165,000-$190,000
Here at Xpansiv, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in building trust and transparency in global efforts toward net-zero future. Xpansiv is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law.
Note to Recruiters: Xpansiv does not accept unsolicited resumes or referrals from placement agencies, staffing vendors or other external parties seeking recruiting fees without a signed formal agreement.
