ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee all aspects of the physical infrastructure. 
• Ensure that all work performed is done to high quality and without impact to internal/external customers.
• Subordinate supervisory responsibilities.
• Perform preventive maintenance and repair service work on HVAC, mechanical, plumbing, electrical, and various other building systems to maintain the properties in peak operational condition.
• Inspects building systems, including fire alarms, HVAC, and plumbing, to ensure equipment operation is within design capabilities and achieves environmental conditions prescribed by the client.
• Coordinates and inspects the work performed by outside contractors. 
• Hands-on work includes landscaping, snow removal, remodeling, HVAC, plumbers, and cleaning.
• Performs assigned repairs and emergency and preventive maintenance—complete maintenance and repair records.
• Reviews assigned work orders. Estimates time and materials needed to complete repair—orders materials and supplies to finish the tasks.
• Maintains an energy management program to ensure measures are taken to operate all systems most efficiently to keep operating costs at a minimum & maintains the building lighting system, including element and ballast repairs or replacements.
• Oversee the development and accuracy of site-level operating procedures and other documentation.
• Supervise and escalate as needed ABM’s response to after-hours emergencies at assigned facilities.
• Effectively and efficiently manage the operations budget and expenditures of assigned contracts.
• Manage the complete physical assets pertaining to the Operation and Maintenance of the critical and non-critical infrastructure equipment and systems.
• Resolve all electrical, mechanical and Fire Protection System issues in the facilities while minimizing risk and business impact and communicate issues to management and customers in a timely manner.
• Manage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to schedules, new business, projects, budgets and expansion and staffing.
• Manage oversight from preventive maintenance inspections and provide guidance on how to address issues.
• Audit all CMMS databases for accuracy and completeness, produce reports as required at customer request, control system access and user credentials.
• Ensure compliance of Customer SLA parameters and Change Control activities, review and approve all system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operations
• Ensure that ABM training expectations are met and audit the process monthly.
• Identify, vet, and approve all sub-contractors who will perform work on-site