IT Manager

Paris, France /
Support Functions – Support Functions /

What you will do

    • Managing and reporting on allocation of IT budget
    • Manage the entire computer fleet, incoming and outgoing inventory, worldwide.
    • Manage Onboarding, Offboarding and employees profile updates.
    • Manage the IT Service Desk and provide on-site or remote user support.
    • Manage user access rights across all the services and applications.
    • Write and maintain the IT Knowledge base (procedures and technical documentations).
    • Manage Incident Reporting including detection, response, and remediation.
    • Implement new tools and train the operational teams on these subjects.
    • Implement and maintain the highest standards of security in the company.
    • Evangelize IT best operating and security practices.
    • Handle annual budget and ensure cost effectiveness.

What we are looking for

    • Experience with Mac, Windows and Ubuntu Linux Operating Systems.S
    • Strong knowledge of Google Workspace and Office 365 administration.
    • Strong experience in IT support and project management.
    • First experience with Azure AD and Microsoft Endpoint Management.
    • First experience with Managed Antivirus software solution.
    • Excellent communication skills and speak English fluently.

    • Our current IT StackIdentity Provider: Google Workspace, Azure Active Directory, Apple Business manager.
    • Security: 1Password, F-Secure Endpoint Protection, Microsoft Intune (MDM).Unified communication: Zoom and Google Meet video conferencing software, Slack.
    • Productivity: Jira Project/Service Management, Confluence.IT Assets inventory: Snipe-IT.