UX Writer - Network Security SaaS (EU Remote)
EU countries /
UX Design /
At Abusix, we are pioneers in remote work and thought leaders in fighting network abuse and cyber threats on a global scale. We have built an ecosystem that transforms security-related data into actionable information, contributing to a safer online environment.
OUR MISSION is to make the internet a safer place.
OUR VISION is to create a global platform for internet stakeholders to share relevant and actionable security data to solve online security issues as quickly and effectively as possible.
As our UX Writer, you play a vital role in shaping the user experience of our innovative network security products. Working remotely, you take ownership from day one and collaborate closely with the UX team and cross-functional internal stakeholders such as product management, solution engineering, and technical support. Your main objective is to ensure a cohesive user experience by creating compelling content and driving consistent messaging. In our fully remote and self-managed work environment, you thrive and showcase self-motivation, proactiveness, and a commitment to meeting deadlines.
What you will do
- Create comprehensive UX Writing Guidelines that establish consistent messaging and generate user engagement.
- Develop and edit user documentation, tutorials, and other compelling content that empowers and delights our users, helping them maximize the value of our products and services.
- Proactively seek areas for improvement within dedicated areas of our products, conducting research and analysis to identify pain points and propose effective solutions.
- Act as a user advocate, providing valuable insights and feedback to enhance the overall user experience.
- Demonstrate a deep understanding of our product and industry, particularly within the realm of cybersecurity or other complex SaaS product development.
- Effectively communicate and engage with customers in English, ensuring complex topics are explained in a clear and accessible manner.
- Your core values align with ours: ownership, collaboration, innovation, respect, and authenticity.
- Minimum 2-5 years of experience in creating engaging user documentation for complex SaaS products, preferably in cybersecurity or related fields.
- Exceptional written English skills, with the ability to craft clear, concise, and user-focused content.
- Strong self-motivation and the ability to work independently while maintaining high productivity and attention to detail.
- Proven experience as a technical writer or content strategist, with a solid understanding of UX principles and methodologies.
- Basic graphic skills for image editing and creating visual assets to support UX content.
- Familiarity with tools like Figma for collaborating with designers and seamlessly integrating written content into the user interface.
- Basic knowledge of software development processes, enabling effective collaboration with development teams and seamless content integration.
- Understanding of cybersecurity or network functionality, allowing you to create relevant and impactful content tailored to our target audience.
- Knowledge of UX touchpoints and the ability to leverage them to enhance the overall user experience.
What we offer
- The opportunity to make a meaningful impact in an exciting and fast-paced business field.
- Competitive pay and meaningful equity in a high-tech B2B company environment.
- Budget for home office equipment or co-working space membership.
- Learning & Development budget to support your professional growth.
- Flexible working hours, PTO, and workation options for up to 3 months a year.
- Fun team events and additional benefits based on your location.
At Abusix, we believe in cultivating an incredible culture within a diverse and aspirational team. We value ownership, collaboration, innovation, respect, and authenticity. Join us in making a difference!
Our main values
- Ownership - Everybody takes the seat as the Co-CEO of Abusix to drive results proactively.
- Collaboration - We genuinely believe that we are stronger together as a team.
- Innovation - We love to challenge the status quo and want our people to be brave and embrace failure in a safe environment.
- Respect - Our daily interactions are guided through respect for each other, our customers, and the environment.
- Authenticity - We are true to our personalities and values, have fun at work and don't take ourselves too seriously.
Abusix is an Equal Opportunity Employer, and diversity of all kinds is important to us.
Our team focuses on creating an inclusive environment for all people. We welcome people from all different backgrounds and currently employ startup founders, college graduates, students from all over the world, and coding academy graduates.
We are actively and regularly working with the entire team to shape our culture in a conscious way towards our ideal of empowerment, transparency and kindness.