Public Records (Voice)
Thane, Mumbai, India
Operations – Public Records Research /
Full-time /
On-site
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.
The Criminal Researcher is primarily responsible for processing Public Records products related to pre-employment background screening applications. This position is accountable for working within Accurate Background’s client guidelines as well as the Federal Credit Reporting Act’s (FCRA) regulations to provide minimal turnaround time and high-quality results on background research requests.
Responsibilities:
Retrieves and enters a variety of information from various computer and web based systems related to an applicant’s history
Searches and retrieves information from files, computer records, and other documents
Locates information and documents quickly and accurately in accordance with applicable laws and procedures
Supplies timely updates and notifications of delays
Understands the court system and terminology, and interprets results
Communicates effectively with courts to retrieve additional information as needed
Performs duties and responsibilities as assigned
Qualifications:
High School Diploma or GED required
Bachelor’s degree preferred – specializing in Criminal Justice a plus
1 to 3 years related work experience
Familiarity with FCRA a plus
Intermediate knowledge of word processing software, including MS Word, Outlook, and Excel
Strong familiarity with the internet, including internet research experience
Excellent analytical, written and verbal communication skills
Type 60 words per minute
Independent and detail oriented
Ability to work under constant deadlines
Teamwork oriented attitude
Responsibilities:
- Retrieves and enters a variety of information from various computer and web based systems related to an applicant’s history
- Searches and retrieves information from files, computer records, and other documents
- Locates information and documents quickly and accurately in accordance with applicable laws and procedures
- Supplies timely updates and notifications of delays
- Understands the court system and terminology, and interprets results
- Communicates effectively with courts to retrieve additional information as needed
- Performs duties and responsibilities as assigned
- 1 to 3 years related work experience
- Familiarity with FCRA a plus
- Intermediate knowledge of word processing software, including MS Word, Outlook, and Excel
- Strong familiarity with the internet, including internet research experience
- Excellent analytical, written and verbal communication skills
- Type 60 words per minute
- Independent and detail oriented
- Ability to work under constant deadlines
- Teamwork oriented attitude
The Accurate Way:
We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave.
Take ownership.
Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best.
Be open.
Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences.
Stay curious.
Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve.
Work as one.
Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed.
About Accurate Background:
Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe.
