Network Support Specialist Intern
Prairie Grove, AR
Work-Based Learning /
Network Systems Administrator /
On-site
ACDS is working with our company partner, Prairie Grove School District to add a Network Support Specialist Intern to their team in Northwest Arkansas! An ideal candidate will have a strong blend of people and tech skills and will work onsite in Prairie Grove (NWA).
The ACDS Internship Program places selected candidates with employers across Arkansas in IT positions to gain experience under the guidance of a professional mentor/IT support team.
What You'll Do...
- Monitor a wide variety of information and network systems, including routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems, and core applications
- Perform basic systems testing and operational tasks, such as installation of patches, network connectivity testing, and script execution
- Provide timely responses to incidents, outages, and performance alerts
- Monitor, maintain, diagnose, and repair computer equipment in 4 school buildings within the Prairie Grove School District
- Communicate professionally with technical and non-technical audiences
- Provide end-user IT support and answer inbound phone calls, emails, and/or chats
What skills does an ideal candidate have?
- Knowledge of Windows, macOS, Linux, iOS, Cloud Technologies (Active Directory, Azure, AWS, Google Cloud), and LAN/WAN/Wireless networks
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work both independently and collaboratively
- Strong willingness to learn and work with a team
- One or more of the following certifications is a plus, but not required: CompTIA A+, Network+, IT Fundamentals, Security+, Cloud+, Server+
Our Must Haves...
- Ability to work full-time immediatley following the 3 month internship
- Ability to work in the United States without a current or future need for visa sponsorship
- Current Arkansas resident
- Ability to pass a standard background check
- High curiosity and interest in learning new technologies and growing or starting your IT career
- Exhibited technical aptitude through projects or previous experience and ability to communicate what you know
Details
- Pay: $15/hour
- Schedule: 40-hour week: typically 8 a.m. - 5 p.m. Monday-Friday
- Length of Internship: 3 months
- Location: Prairie Grove Public Schools: Prairie Grove, Arkansas (Northwest Arkansas, 10 miles West of Fayetteville)
$15 - $15 an hour
How does the interview process work? ACDS will conduct an initial phone interview and assessment. ACDS will send selected resumes to companies that match the candidate’s skills and interests. Our employer partners will decide who to interview and select the final candidates for the internship program.
Meet the ACDS team and join our upcoming virtual webinars via zoom; dates and details are on our events page.
The Arkansas Center for Data Sciences dba Apprenticely will not discriminate against apprenticeship applicants or apprentices based on RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX (INCLUDING PREGNANCY AND GENDER IDENTITY), SEXUAL ORIENTATION, GENETIC INFORMATION, OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER. Apprenticely will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30
