Product Analytics Manager
Toronto
Product – Product /
Full-time permanent /
Hybrid
About Achievers
Achievers offers more than just a thank you program. Our employee recognition and rewards software inspires employees to recognize everyone, every day, everywhere. With nearly 4 million global users, we empower employees across 170+ countries. Visit us at achievers.com to learn more and check out our platform in action. Join our team of A-players who bring passion to our purpose and believe that meaningful change creates extraordinary outcomes — together, we’ll inspire recognition everywhere and achieve results that matter.
Our commitment to you:
At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. Together, we achieve more by combining our unique strengths, fostering collaboration, and inspiring each other to reach new heights.
The opportunity:
Data is the heart of our strategy—and you'll be the expert who bridges product, engineering, and customer success to shape decisions that reach both internal stakeholders and end-users. Help shape a platform that strengthens workplace culture at scale. Thrive in a mission-driven company that values experimentation, autonomy, and meaningful recognition.
What you`ll be doing:
- Own analytics across our rewards & recognition platform, focusing on both enterprise adoption and individual teams/users.
- Partner with Product, Engineering, and Customer Success to define metrics, track performance, and deliver insights relevant at multiple layers— use data to inform decisions that drive client satisfaction, product adoption, and platform usage.
- Craft comprehensive analytics flows, mapping user journeys from login to recognition to reward redemption and others.
- Leverage Amplitude for funnel analysis, retention tracking, cohort segmentation, and user behavior insights.
- Develop self-serve dashboards and reports (via Amplitude, Tableau, Looker, or internal BI tools) that monitor key metrics such as adoption trends, identify churn risks, and surface upsell opportunities.
- Lead event tracking implementation and validation, coordinating with Engineering to ensure data consistency and scalability.
- Maintain clear documentation and quality checks on analytics infrastructure and metric definitions.
What we`re looking for:
- 3–6 years in product analytics, growth analytics, or similar roles—ideally within HR‑tech, rewards platforms, or B2B2C environments.
- Proficiency in SQL and experience with Amplitude (or similar platforms like Mixpanel, Heap).
- Demonstrated ability to collaborate cross-functionally with Product, Engineering, and Customer Success—turning data into product and client‑focused insights.
- Experience with A/B testing, funnel optimization, retention analysis, and experimentation.
- Strong storytelling skills— you are able to deliver complex data insights clearly and persuasively across technical and non‑technical audiences.
- Bonus: you also bring familiarity with HR‑related metrics (e.g., recognition frequency, redemption ROI), client usage patterns, or success outcome reporting.
Why you’ll love working at Achievers:
✨ We are passionate about disruptive technology that’s rooted in science, research and data.
✨ We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture!
✨ We foster an environment of connection, security, and community. You’ll feel at home, without reservation.
✨ We believe in moving quickly, failing fast, and adapting to change.
✨ We enjoy coming to work every day because we believe in our product and love our culture.
✨ We’re committed to achieving excellence in everything we do.
Benefits & Perks for permanent full time employees:
💰 Competitive Pay
👶🏼 Parental Leave Top-up
🩺 Health Benefits and Life Insurance Coverage Upon Your First Day
🙌🏼 RRSP Matching
🏖️ Flexible Vacation
🤝🏽 Employee and Family Assistance Program
👩💻 Full access to the LinkedIn Learning Library
🎓 Internal Mentorship Program
👏🏼 Employee-Led Employee Resource Groups
🇨🇦 A beautiful office space located in Liberty Village, Toronto
✨ Participation in our Points-based Employee Recognition Program
📈 Opportunities for professional development and career growth
Our work environment:
Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty Village, Toronto. Our hybrid work experience is designed to cultivate an engaging employee experience, where pioneering research intersects with cutting-edge technology. We strongly believe that collocating teams increases the chance to innovate together, foster passive learning, create spontaneous connections, and promote better communication.
Achievers does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualification will be done face-to-face, whether that is in person or over Zoom. Achievers does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard.
Our employees are a diverse and inclusive team of passionate, hardworking individuals. Achievers is an equal opportunity employer, committed to creating an environment where our employees can do the best work of their lives. We encourage all qualified candidates from all backgrounds and experiences to apply to join our A-Player family.
Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.
Achievers does not use AI to make hiring decisions. When you apply to work with us, a real person reads your application—every time. We believe in thoughtful, human-centred hiring, and we think your experience, personality, and potential can’t be judged by an algorithm. That’s why we keep it personal and take the time to get to know each qualified candidate.
