Communications Specialist

Customer Success – Professional Services /
Full-time permanent /
About Achievers
The "Achievers Employee Experience Platform™" empowers employees to recognize each other in real time and aligns them to the values and goals of the company. With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. Visit us at to learn more, and check out our platform in action here. Join us in our mission to Change the Way the World Works™!

Our commitment to you:
At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. You'll have the opportunity to collaborate with a diverse group of colleagues who appreciate your strengths and are excited to learn from your experiences.

Achievers is seeking a motivated and detail-oriented Communications Specialist to join our growing team. The successful candidate will work closely with the Community and Campaign Manager and cross-functional teams to create and implement internal/external employee communications content which create excitement, drive Achievers program engagement and align teams and individuals to help shape our customers company culture. 

Responsibilities and Opportunities:

    • Strategic Development: 
    • Create compelling message aging and positioning for different target audiences of the Achievers product 
    • Develop persuasive communication campaigns to drive program usage and adoption 
    • Develop communication plans based on the organizational and internal goals of our customers 
    • Contribute to the development of proposals and presentations to stakeholders 
    • Campaign Support and Ownership: 
    • Support the planning and execution of customer campaigns under our paid service model 
    • Monitor and report on performance to optimize effectiveness 
    • Find process improvement efficiencies within our workflows 
    • Customer Enablement: 
    • Collaborate with cross-functional teams to ensure consistent communication of messaging related to our product, thought leadership and best practices 
    • Create material to enable program administrators to successfully run their Achievers program through thoughtful communications strategies 


    • Have a post-secondary degree in Communications, Journalism or related field, and 2+ years professional experience in internal/corporate/employee communications 
    • Have the proven ability to create content and craft key messages related to employee/human resources matters 
    • Have outstanding listening and communications skills, both written and oral 
    • Be confident at influencing at all levels of the organization and be more than approachable with your superior interpersonal skills 
    • Be proficient in multiple forms of communications technologies and approaches 
    • Be an expert writer in internal and employee communications that are engaging and informative 
    • Be adaptable, proactive, deadline-driven, results-oriented, highly organized and detail-oriented 
    • Demonstrate expert proficiency with MS Windows/MS Office Applications 
    • Embrace change and have experience in supporting change management process 
    • Enjoy working within a fast-paced, performance-based SAAS or similar professional environment 
    • Be a self-starter, able to work with general direction and exercise independent judgment 
    • Embrace lifelong learning 
    • Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and Achievers policies and procedures 
    • Sincerely show in every aspect of what you do that you are a great employee and dedicated team member of Achievers 
Why you’ll love working at Achievers:
We are passionate about disruptive technology that’s rooted in science, research and data.
We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture!
We foster an environment of connection, security, and community. You’ll feel at home, without reservation. 
We believe in moving quickly, failing fast, and adapting to change. 
We enjoy coming to work every day because we believe in our product and love our culture.
We’re committed to achieving excellence in everything we do. 

Benefits & Perks for permanent full time employees:
·      Competitive Pay 💰
·      Parental Leave Top-up 👶🏼
·      Health Benefits and Life Insurance Coverage Upon Your First Day  🩺
·      RRSP Matching 🙌🏼
·      Flexible Vacation  🏖️ 
·      Employee and Family Assistance Program  🤝🏽
·      Full access to the LinkedIn Learning Library 👩‍💻
·      Internal Mentorship Program  🎓
·      Employee-Led Employee Resource Groups  👏🏼
·      A beautiful office space located in Liberty Village, Toronto 🇨🇦
·      Participation in our Points-based Employee Recognition Program ✨ 
·      Opportunities for professional development and career growth 📈 
Our work environment:
Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty Village, Toronto. Our hybrid work experience is designed to cultivate an engaging employee experience, where pioneering research intersects with cutting-edge technology. We strongly believe that collocating teams increases the chance to innovate together, foster passive learning, create spontaneous connections, and promote better communication.

Achievers does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualification will be done face-to-face, whether that is in person or over Zoom. Achievers does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard.

Our employees are a diverse and inclusive team of passionate, hardworking individuals. Achievers is committed to creating an environment where our employees can do the best work of their lives. We encourage all qualified candidates to apply to join our A-Player family. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Achievers is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.