E-Commerce Merchandising Coordinator
Bogotá
Operations – Marketplace Operations /
Full-time permanent /
Hybrid
About Achievers
The "Achievers Employee Experience Platform™" empowers employees to recognize each other in real time and aligns them to the values and goals of the company. With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. Visit us at www.achievers.com to learn more, and check out our platform in action here. Join us in our mission to Change the Way the World Works™!
Our commitment to you:
At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. You'll have the opportunity to collaborate with a diverse group of colleagues who appreciate your strengths and are excited to learn from your experiences.
The Marketplace Merchandising Coordinator supports the Merchandising team in building a compelling and relevant online reward assortment for our customers. This individual will help set up, enhance, and maintain product listings in the global Achievers’ Marketplace catalogue to ensure a positive member experience. This position requires a strong attention to detail and a proven ability to work independently, prioritizing their workload while managing multiple requests and projects.
Here is a look at what you'll do:
Product Information Management (90%)
- Responsible for accurately setting up and maintaining the global product catalog, ensuring price and description accuracy, updating product images, copy, translations, and other assets as needed.
- Leverage market research and vendor insights to aide in assortment selection decisions
- Develop relationships with internal stakeholders and external vendors to collect product information in a timely and accurate fashion to ensure adherence to merchandising processes, content guidelines, and standards.
- Data entry of product information, ensuring accurate catalog details for manual product uploads.
- Facilitate product translations with our Localisation team as per regional requirements.
- Support Customer Care with inquiries received pertaining to the Marketplace and catalog assortment.
- Lead ad hoc projects to improve the overall accuracy, completeness, and consistency of product data.
Platform Support and Enhancements (10%)
- Identify opportunities to simplify and streamline merchandising workflows and processes and collaborate with the team to implement improvements.
- Support the troubleshooting, reporting, and investigation of technical bugs.
- Support documentation initiatives to educate and enable new workflows.
Qualifications we're looking for:
- Certificate/Diploma/Degree in merchandising, business, or related field
- 1+ years of experience in Retail, eCommerce, or related field
- Strong communication skills in English (minimum CEFR level C1)
- Strong attention to detail
- Proven analytical skills and experience working with large volumes of data
- Ability to quickly learn and understand new technical processes
- Experience working with Microsoft Excel, knowledge of VBA and Macros an asset
- Excellent problem-solving skills
- Very adaptable, able to work in an environment with on-going change
Why you’ll love working at Achievers:
· We are passionate about disruptive technology that’s rooted in science, research and data.
· We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture!
· We foster an environment of connection, security, and community. You’ll feel at home, without reservation.
· We believe in moving quickly, failing fast, and adapting to change.
· We enjoy coming to work every day because we believe in our product and love our culture.
· We’re committed to achieving excellence in everything we do.
Achievers does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualification will be done face-to-face, whether that is in person or over Zoom. Achievers does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard.
Our employees are a diverse and inclusive team of passionate, hardworking individuals. Achievers is committed to creating an environment where our employees can do the best work of their lives. We encourage all qualified candidates to apply to join our A-Player family. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Achievers is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
