Learning Experience Designer
Toronto
Customer Operations – Professional Services /
Full-time permanent /
Hybrid
About Achievers
The "Achievers Employee Experience Platform™" empowers employees to recognize each other in real time and aligns them to the values and goals of the company. With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. Visit us at www.achievers.com to learn more, and check out our platform in action here. Join us in our mission to Change the Way the World Works™!
Our commitment to you:
At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. You'll have the opportunity to collaborate with a diverse group of colleagues who appreciate your strengths and are excited to learn from your experiences.
As a Learning Experience Designer, you will play a critical role in designing engaging and effective learning experiences for our customers, and partners. Leveraging your expertise in instructional design, learning theories, and multimedia development, you will collaborate with subject matter experts and stakeholders to create innovative and impactful learning solutions that support our customers as well as our organizational goals and objectives.
Responsibilities:
- Design and develop engaging learning experiences (live, on-demand, blended) that focus on recognition, employee engagement and Achievers software products.
- Collaborates with Subject Matter Experts (SME) to translate their knowledge into effective learning experiences.
- Uses an array of authoring tools to produce a variety of materials that promote learning through self-study, practice, and performance support.
- Possesses proficiency in building bite-sized video training content incorporating accessibilityprinciples.
- Leverages rapid, agile development techniques and processes to create learning for a rapidly changing environment.
- Continually evaluates solutions for freshness, quality, business impact and scalability.
- Evaluates learning effectiveness using feedback and data to help iterate and improve our training offerings.
- Creates supportive training materials such as quick start guides and infographics.
- Possesses strong project management skills to work autonomously on both standard and custom training projects.
- Partners with customers to provide custom, paid-for training materials including but not limited to Videos, e-learning courses, infographics, supporting documentation etc.
- Stays up to date on emerging trends, authoring tools and AI support options in the L&D field.
Qualifications:
- Have 3+ years of experience in instructional design / training content development.
- Knowledge of training development principles such as ADDIE or SAM and experience designing, developing, and delivering training and enablement content for diverse adult audiences.
- Ability to build relationships, work with SMEs to identify training needs, and collaborate on creating relevant training content.
- Knowledge of developing blended learning experiences in the format of live training, simulations, gamified learning, just-in-time solutions, job aids, and video.
- Experience using Articulate 360, Rise, Camtasia, Docebo or alternate LMS, Microsoft Office, and Adobe Photoshop/Illustrator. Voice over capabilities an asset.
- Post-secondary education in business, education, or a related field.
- Ability to prioritize, schedule, and meet deadlines in a fast-paced environment where you may be contributing to multiple projects simultaneously.
- Exceptional communication skills, both verbally and in writing.
- Motivated self-starter with the ability to work independently and collaboratively.
- Possess sharp attention to detail with an ability to incorporate inputs and feedback into the final product.
Why you’ll love working at Achievers:
We are passionate about disruptive technology that’s rooted in science, research and data.
We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture!
We foster an environment of connection, security, and community. You’ll feel at home, without reservation.
We believe in moving quickly, failing fast, and adapting to change.
We enjoy coming to work every day because we believe in our product and love our culture.
We’re committed to achieving excellence in everything we do.
Benefits & Perks for permanent full time employees:
· Competitive Pay 💰
· Parental Leave Top-up 👶🏼
· Health Benefits and Life Insurance Coverage Upon Your First Day 🩺
· RRSP Matching 🙌🏼
· Flexible Vacation 🏖️
· Employee and Family Assistance Program 🤝🏽
· Full access to the LinkedIn Learning Library 👩💻
· Internal Mentorship Program 🎓
· Employee-Led Employee Resource Groups 👏🏼
· A beautiful office space located in Liberty Village, Toronto 🇨🇦
· Participation in our Points-based Employee Recognition Program ✨
· Opportunities for professional development and career growth 📈
Our work environment:
Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty Village, Toronto. Our hybrid work experience is designed to cultivate an engaging employee experience, where pioneering research intersects with cutting-edge technology. We strongly believe that collocating teams increases the chance to innovate together, foster passive learning, create spontaneous connections, and promote better communication.
Achievers does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualification will be done face-to-face, whether that is in person or over Zoom. Achievers does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard.
Our employees are a diverse and inclusive team of passionate, hardworking individuals. Achievers is committed to creating an environment where our employees can do the best work of their lives. We encourage all qualified candidates to apply to join our A-Player family. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Achievers is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.
