Product Manager

Krakow
Product – Product /
Full-time /
Hybrid
As we grow as an organization our needs are constantly evolving. With this growth, we are currently seeking a stellar Product Manager to join the Content Creation team with a focus on our email designer.
In this role, you’ll be working across every step of the email creation journey, from creating templates and campaigns to imagining the future of how marketers will leverage AI in their creative process. 

You’ll drive a roadmap that not only expands and improves upon our current offering, but also looks to innovate against what is possible in the email marketing space.

As our ideal candidate, you are customer-obsessed. You will ensure we listen to our customers so that we produce the best product possible based on market demands. Building products that provide customer value is what drives you.  

You will be able to build trust among the team, create and drive focus, quality, and balance, and foster a collaborative environment. You will also be responsible for facilitating communication across the organization and with our customers regarding your product. This is an exciting role as your contributions will have a direct impact on the growth of the department and the company.

What your day could consist of:

    • Working closely with Product, Engineering, and Design leaders to build a roadmap for your team/s that is consistent with ActiveCampaign's strategic vision
    • Modeling and coaching to product management skills, expectations, and leadership qualities
    • Collecting and analyzing feedback from our customers and key stakeholders to build out requirements
    • Building deep customer and market understanding by working with external and internal stakeholdersEmpowering teams to solve customer problems without constrained thinking and with a platform mindset
    • Collaborating with design and engineering leaders to ensure successful product delivery across your products
    • Working with other leaders to define and measure product objectives & goals; Drive product & tech org to achieve goals
    • Defining/measuring usage signals & leveraging them to drive product performance
    • Facilitating communication across the organization and to our customersPartnering with Product Marketing and other orgs to ensure successful GTM & operational readiness

What is needed:

    • 3-5 years experience as a product manager in the SaaS space
    • Experience in the marketing content creation space is a plus, specifically experience working with drag-and-drop builders for email and landing pages and leveraging AI for general content creation
    • Experience leading innovative SaaS products from idea to successful market adoption
    • Strong entrepreneurial and ownership spirit and ability to thrive with ambiguity
    • Ability to break complex projects into work streams, achievable roadmaps, and iterative releases that deliver customer value
    • Being a curious learner in a fast-paced environment
    • Experience with agile software development methodologies with weekly release cycles
    • Fluency in English and Polish, both written and verbal
    • Be able to communicate with a variety of internal and external audiences and clearly articulate the product vision
    • Be effective at communicating the “why” to various audiences and achieve buy-in
    • Ability to effectively coordinate across internal teams such as marketing, engineering, and design
    • Proven track record of execution and delivery of successful products
    • Strong analytical skills with the ability to make decisions without perfect information
    • Ability to distill high-level requirements into actionable cards for design and development
    • Excel at leading the creation and iteration of prototypes and designs
    • Ability to prioritize work and understand the trade-offs to make the best decisions for your products
    • Ability to lead by example and to drive quality in team, department, and organization
This is an exciting time to join ActiveCampaign as we build out our new office in Poland. You will be a large part of developing our office culture in this new Krakow hub location. 

About ActiveCampaign:
ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. 

As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.

ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.

Perks and Benefits:
You will enjoy and be eligible for ActiveCampaign’s suite of benefits and perks.

ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity, sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age,  health condition, disability or any other grounds protected by law.

Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.