Senior Account Manager

Athens
Adaptavist - Business Development – Account Management (EMEA) /
Full-Time /
Hybrid
Working at Adaptavist

The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.

We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, Monday.com and Aha!

We make change happen. From anywhere.

Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.

About the team

We support our biggest spending and longest tenured client by leveraging the breadth of the Adaptavist Group’s offerings to ensure they continue to get maximum value from us as a partner.

About the role

Adaptavist Group is seeking a Senior Account Manager to own and grow key strategic accounts. This role is pivotal in providing strategic insights and driving retention and growth across multiple departments including marketing, sales, and professional services.

Key Responsibilities
- Create and execute strategic account plans to meet KPIs and budget goals.
- Conduct consultative sales conversations and maintain trusted advisor status.
- Manage sales pipelines, expand account influence, and deliver value propositions.
- Act as the primary contact for key accounts, handling issues and requests.
- Collaborate with internal and external stakeholders to enhance customer experiences.

Qualifications

- 5+ years experience in account management, particularly in Technology and SaaS.
- Strong skills in selling professional services
- Experience with IT digital transformation themes such as DevOps, Cloud, Work Management, Agile and Service Management
- Skilled in building rapport and long-term client relationships.
- Strong communication and organisational skills.
- Proactive, persuasive, and energetic personality.
- Knowledgeable in ecosystems like Atlassian and Gitlab.
- Fluent in Greek and English.

Desirable:
- Curiosity to understand business structures and challenges.
- Experience with IT digital transformation themes.
- Background in a fast-paced tech environment.
- Experience with Hubspot.

#LI-CH1

At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.

Check out our WORK180 page
Check out our Flexa page

We look forward to your application!