Nimaworks has been on a mission to empower businesses to build better customer and employee experiences.

Today, some of the biggest organisations in the Greek and Cypriot market use our blend of technologies, consultancy services, and support, to improve how they work and the way they win, retain, and delight their customers. Comprised of Atlassian, Zendesk, and Workato solutions, Nimaworks provides businesses with the tools and skills they need to drive sustainable growth.

At Nimaworks, you will enjoy a friendly and open working environment that values teamwork, integrity, customer commitment, transparency, and simplicity.

Learning will be continuous! You will be trained on all Nimaworks products, which you will need to constantly follow up on to keep abreast of any new features and changes. As our company grows, you will be expected to develop and thrive with us!

Some of our benefits in Athens  include; 

Laptop

Competitive salary (IKA insurance on a fulltime base)

Private group health insurance program

Online streaming service 

Udemy training

Exposure to enterprise environments

Visibility to interdisciplinary projects in Bank IT Operations

Access to continuous training and participation in various conferences

We are looking for a System Administrator to join a fast evolving Incident Management Team engaged to facilitate the investigation, diagnosis, and resolution of server, network and infrastructure disruptions. You will be working both on-site and remotely for a large enterprise customer in the banking industry, helping to identify and resolve application and/or infrastructure-related incidents.

- Be working both on-site and remote for a large enterprise customer in the banking industry, helping to identify and resolve application and/or infrastructure-related incidents.

- Be responsible for administering virtual and cloud infrastructure.

- Improve existing documentation and publishing knowledge base articles.

- Participate in incident management meetings.

- Collaborate with the accounting function to collect necessary paperwork (company certificates, contractual documents, etc).

- Register employees special leave and remote work days and collaborate with HR on administrative tasks.

- Categorise and register suppliers’ invoices in the online invoicing system.

-BSc in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) or Azure related certifications) is a plus.

-Some experience with Windows servers and Virtual Machines administration, Linux.

-Experience with workflow and/or defect tracking systems.

-Excellent problem resolution, judgement and decision-making skills.

-Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

It's great, but not required if you have:

-Experience in support, services, and/or as admin of a critical system for a large end-user community in either a cloud-based or behind-the-firewall solution.

-Experience with Azure.

-Experience in IT service management and ITIL processes (Incident, Problem Management).

-Scripting experience (shell, Perl, Python, etc.)

-Some experience with large-scale networking.

-Experience with Jira tracking system.

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Nimaworks is an Equal Opportunity Employer. We are committed to creating a diverse environment, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.