Account Officer

Manila
Atome PH – Business Development
Full-time
·       In charge of monitoring and processing of all merchants for onboarding
·       Coordinating with departments involved in the onboarding process
·       Managing resources and timeline
·       Implementing prioritization
·       Gathering and ensure documents are complete and all in order
·       Working closely with BDOs, BDMs to onboard and integrating new clients and developing existing client relationships
·       Ensuring “projects” meet deadlines
·       Overseeing all incoming and outgoing project documentation
·       Creating and presenting detailed progress reports
·       Keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
·       Monitoring and analyze customer’s usage of product
·       Seeking growth opportunities and proposing new projects

Qualifications

    • Bachelor’s degree in appropriate field of study or equivalent.
    • At least 2years experience in a similar role.
    • Excellent written and verbal communication skills.
    • Excellent listening, negotiation and presentation skills.
    • Background in the digital industry not necessary but a plus.
    • Ability to multi-task and manage various requirements simultaneously.
    • Keen attention to detail and adherence to deadlines.
    • Good interpersonal skills.
    • Customer Focus.