AI/ML Ops Engineer – AI Platform and Operations
San Francisco, CA
Technology /
Remote
Advocate is a mission-driven technology company revolutionizing the way Americans access critical federal benefits. Our cutting-edge AI platform streamlines the application process, ensuring that every submission is complete, optimized, and tailored to the specific requirements of each federal program. Our innovative technology not only simplifies the process for applicants but also significantly reduces the administrative burden on federal agencies, enabling faster and more efficient eligibility determinations.
The Opportunity
Benefits Advocate is actively seeking a seasoned Senior AI/ML Ops Engineer to join our AI Platform and Operations team. In this vital role, you will focus on enhancing our AI Platform by developing, deploying, and managing our AI/ML operations. You will play a key role in creating a robust infrastructure that supports innovative AI-driven applications and services, addressing complex workflows, and enabling the rapid prototyping and deployment of AI models.
As a Senior AI/ML Ops Engineer, you will collaborate closely with AI researchers, developers, and data scientists to develop and manage a suite of AI tools and environments designed to support the research and development of cutting-edge AI models. This includes creating scalable, efficient tools for model training, evaluation, and experimentation. Additionally, you will maintain and optimize reliable AI pipelines and services, ensuring seamless integration, deployment, and operation of AI models within our platform. This involves automating model training, deployment, monitoring, and management processes to facilitate continuous integration and delivery of AI capabilities.
Another key responsibility will be leading the development and operation of a web-based application for AI prototyping, enabling our team to quickly prototype, test, and iterate on AI models. This platform should provide an intuitive interface for experimenting with AI models, accessing datasets, and deploying prototypes for evaluation. By joining our team, you will have the opportunity to make a significant impact on our AI infrastructure and contribute to the development of groundbreaking AI solutions that revolutionize the administration of public benefit programs.
Join Us and Make a Difference
We believe in the power of technology to drive positive change and promote fairness and equality in the distribution of federal assistance. By joining Advocate, you will have the opportunity to be part of a mission-driven team that is making a tangible impact on society. Our work is centered around the belief that every American deserves access to the benefits they have earned through their contributions to our nation.
If you are passionate about leveraging cutting-edge technology to solve complex social challenges and are driven by the desire to make a meaningful difference in people's lives, Advocate is the perfect place for you. Join our talented and dedicated team as we work towards building a more equitable and inclusive society, one application at a time.
Requirements
- Advanced degree (M.S., Ph.D., or equivalent) in Computer Science, Engineering, or a related field
- Extensive experience (5+ years) in AI/ML operations, including the development and management of AI/ML tooling, pipelines, and services
- Deep understanding of DevOps practices, including continuous integration and continuous delivery (CI/CD)
- Proficiency in using DevOps methodologies to streamline AI model development and deployment
- Strong experience with containerization technologies (e.g., Docker, Kubernetes) and orchestration platforms
- Familiarity with cloud computing platforms (e.g., AWS, GCP, Azure) and their AI/ML services
- Expertise in programming languages such as Python, Java, or C++
- Knowledge of machine learning frameworks (e.g., TensorFlow, PyTorch, scikit-learn) and MLOps tools (e.g., MLflow, Kubeflow)
- Experience with version control systems (e.g., Git) and collaborative development tools (e.g., Jira, Confluence)
- Skilled in analyzing complex challenges, developing innovative solutions, and working collaboratively with cross-functional teams
- Strong problem-solving and debugging skills, with the ability to troubleshoot and resolve issues in AI/ML pipelines and infrastructure
- Excellent communication and interpersonal skills, with the ability to effectively convey technical concepts to both technical and non-technical audiences
- Proactive and self-motivated, with a strong desire to learn and stay up-to-date with the latest trends and advancements in AI/ML, DevOps, and web development
- Experience with agile development methodologies and working in fast-paced, dynamic environments
