Technical Writer

Pune, India /
R&D – Product Management /
Full-time
Do you want to shape the future of enterprise software?

Aera Technology is the Cognitive Automation company that makes business agility happen. We deliver the first scalable digital platform that integrates with existing systems to make and execute business decisions in real time. In the era of digital acceleration, Aera helps enterprises around the world transform how they respond to the ever-changing environment.
 
We're looking for a full-time Technical Writer who is curious about technology, loves keeping information and documents organized, and excels at capturing technical information and communicating it to a variety of audiences. As a member of our product team, you will be primarily responsible for collaborating with Product Managers, Designers, and Engineers to understand release scope and create written (and other) sources of information.  In this role, you will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions.

Responsibilities

    • Develop, plan and deliver product documentation for both developers & end-users
    • Write documents adhering to defined technical writing standards, best practices, and style guides
    • Understand product roadmap and build strong relationships working collaboratively with Product Managers and product owners across the organization to ensure that all content developed is in accordance to product best practices, use case models, and presentation techniques
    • Learn complex concepts, and communicate the information in a way that is engaging and understood by users
    • Gather feedback on documentation to improve usability

About You

    • 6+ experience in an information technology environment
    • 3 years experience in technical writing
    • Experience with documentation tools 
    • Strong analytical and problems solving ability
    • Solid grasp of writing and communicating in the English language
    • Experience with image capturing and editing tools such as Snagit

Nice to Have

    • Technical understanding and experience writing documentation for data and analytics products
    • Experience working in Scrum/Agile environment
    • Experience with tools and methodologies such as Confluence or DITA
    • Familiarity with Wiki or a lightweight markup language such as Markdown and Github
    • Understanding of concepts such as content reuse, topic-based authoring
At Aera, our purpose is to enable a sustainable, efficient, and intelligent world with Cognitive Automation. Our Cognitive Operating System is increasingly used by the world's largest companies to fundamentally transform their organizations and how work is done.
 
If you share our passion for fundamentally transforming how people work — from people working machines, to machines working, guided by people, you’ve met your match. Headquartered in Mountain View, California, we're growing fast, with teams in Mountain View and San Francisco (California), Bucharest and Cluj-Napoca (Romania), Paris (France), Munich (Germany), London (UK), Pune, and Bangalore (India), Sydney (Australia) and Singapore.  So join us, and let’s build the future of work together!
 
Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, Aera Technology will consider for employment qualified applicants with arrest and conviction records.
 
Aera Technology respects the privacy of your data.  Please take the time to read our Candidate Privacy Notice, available here.