Waiter - Aethos Mallorca
Aethos Mallorca
Aethos F&B /
Full-time /
On-site
Who We Are:
Aethos is more than just a destination; it’s a celebration of extraordinary places, passionate individuals, and shared experiences. We believe that travel and hospitality should inspire and positively impact the mind, body, and spirit. That’s why we carefully select our locations and partner with people who are eager to be part of a community rather than simply filling a role. At Aethos, everyone has the opportunity to make a personal impact, as we believe great ideas can come from anyone.
As a young and dynamic hospitality company, we understand the value of quality time spent with loved ones. We’re committed to sustainability, well-being, and providing the luxury of space and time. Above all, we champion freedom from the pressures and stresses of modern life. Our goal is to be the first choice for those seeking an escape from the mundane, the stressful, and the unsustainable.
This is how we redefine hospitality: while every decision we make revolves around the needs of our guests and community, we always strive to build a workplace that is enriching and meaningful. We are driven by the desire to create a world we are proud to be a part of, and we invite you to join us in making it a reality.
Aethos Mallorca – Our Hotels
Aethos Mallorca is the latest addition to our carefully curated collection of hotels, set to open in June 2025. Located in the charming coastal town of Paguera, just outside Palma, the hotel overlooks the sea and offers front-row seats to breathtaking Mediterranean sunsets. Blending laid-back island spirit with refined design, Aethos Mallorca is more than a destination—it’s a lifestyle.
As part of the Aethos family, you’ll be joining a hospitality brand that’s redefining the guest experience across Europe. Our portfolio includes distinctive properties such as Aethos Milan, Monterosa (in the Italian Alps), Saragano (Umbria), Sardinia, Corsica, and Ericeira (Portugal). With Mallorca opening soon and Madrid on the horizon in 2026, Aethos continues to grow while staying true to its purpose: creating spaces where people feel connected, inspired, and at home.
At Aethos, we believe in thoughtful hospitality and meaningful work. Your journey with us in Mallorca is more than just a role—it’s an opportunity to grow, contribute, and be part of something exceptional.
Overview:
Become part of our outstanding team as a Waiter and play a key role in crafting unforgettable dining experiences for our guests. If you’re passionate about hospitality, enjoy connecting with people, and thrive in a fast-paced environment, this is the perfect opportunity for you. As the welcoming face of our restaurant, you’ll serve delectable meals, ensure guest satisfaction, and contribute to the vibrant energy that makes Aethos special.
Essential Job Functions and Responsibilities
- Guest Engagement & Service:
- Greet guests with genuine warmth and professionalism, ensuring they feel welcome and valued. Take accurate orders, provide recommendations based on guest preferences, and ensure each interaction embodies the high standards of Aethos hospitality. Handle special requests and dietary restrictions with care, ensuring guest satisfaction and proactively addressing concerns throughout their experience.
- Menu Knowledge & Food Service:
- Demonstrate a deep understanding of the menu, including food ingredients, preparation methods, and wine pairings. Serve dishes with precision and care, ensuring presentation and quality meet Aethos standards. Anticipate guest needs, providing timely service and ensuring all orders are served correctly.
- Table Setup & Cleanliness:
- Ensure tables are properly set before and during service, maintaining an organized and clean dining area. Perform routine cleaning tasks, including wiping down surfaces, changing linens, and ensuring hygiene standards are met throughout the shift. Create a welcoming and tidy environment for all guests.
- Inventory & Stock Management:
- Assist with stock monitoring, ensuring adequate supplies of plates, glasses, napkins, and other dining essentials are available for service. Communicate with the team to manage any shortages and ensure smooth service flow. Help maintain the cleanliness and organization of storage areas.
- Transactions & Payment Handling:
- Process guest payments promptly and accurately, whether through cash, card, or digital methods. Follow company procedures for billing, ensuring accuracy in tabs, receipts, and end-of-day reporting. Provide a seamless payment experience while maintaining attention to detail.
- Health, Safety & Compliance:
- Adhere to health, safety, and hygiene regulations while handling food and beverages. Ensure all equipment is maintained in good working condition, and follow legal and company standards. Maintain high cleanliness standards in the dining area to promote a safe and comfortable experience for guests and staff.
- Teamwork & Communication:
- Collaborate effectively with kitchen staff, fellow servers, and management to provide seamless and efficient service. Communicate clearly and professionally during peak service times, offering support to teammates and contributing to a positive, solution-focused work environment. Participate in briefings, training sessions, and team meetings to improve performance and grow your skill set.
Key Qualifications & Requirements
- Language Skills: Fluency in both Spanish and English is essential to effectively communicate with guests and team members.
- Experience: Previous experience in hospitality (minimum 5 years) is highly valued, though a passion for service and a natural ability to host are equally important.
- Hospitality Mindset: Must possess a genuine enthusiasm for the hospitality industry, with a warm, approachable, and guest-first attitude.
- Flexibility: Willingness to work flexible hours, including evenings, weekends, and during special events, as required by the hotel's operations.
- Problem-Solving & Communication: Strong ability to make thoughtful decisions, handle guest feedback constructively, and resolve issues with professionalism and care.
- Reliability: Consistent attendance and punctuality are required in line with Aethos scheduling standards, which may vary based on hotel needs.
- Compliance: Adherence to all Aethos Hotel standards, health and safety regulations, and operational procedures to ensure a smooth and secure environment for guests and staff.
- Team Contribution: Actively seek ways to improve service, enhance team productivity, and contribute to a positive and solution-oriented work culture.
- Professional Demeanor: Maintain a consistently warm, friendly, and genuine presence while upholding the highest standards of professionalism.
What We Offer
- Career Growth: Attractive development opportunities within a fast-growing hospitality group, with both local and international potential.
- Training & Development: Ongoing training to support your professional growth and enhance your skills.
- Exclusive Perks:
- Special Family & Friends hotel rates so your loved ones can enjoy the Aethos experience.
- Discounts on hotel services and across all Aethos properties.
- Work Environment: A dynamic, multicultural team that values collaboration, creativity, and shared success.
- Incredible Location: Work in a stunning coastal setting where the Mediterranean is your daily backdrop.
- Uniform: Provided by the hotel.
- Schedule: Rotating shifts, including weekends and public holidays.
Ready to Join Us?
If you're passionate about hospitality, committed to delivering outstanding service, and excited to be part of a team that values excellence, we’d love to welcome you as our next Waiter. Your energy, dedication, and attention to detail will help create memorable experiences for every guest. We can’t wait to meet you—let’s make something exceptional together.
