Sales Operations & Enablement Manager
Okemos, MI
Sales /
Full Time /
Hybrid
At Agate Software, we are building a better world by revolutionizing how government agencies and nonprofits manage their grant processes. Our solutions empower our customers to maximize their resources, drive compliance, and focus on their core missions of distributing millions of dollars in funding for critical social services.
Our success is built on three pillars: Innovation, Integrity, and Impact. For over 20 years, Agate Software has been at the forefront of transformative innovation in the grant management industry. Our journey is marked by groundbreaking achievements and a commitment to pushing boundaries. By simplifying complex workflows, enhancing transparency, and turbo-charging efficiency, we enable our customers to maximize the impact of their funding.
Always challenging the status quo, we strive to set new industry standards and we are seeking the brightest minds to join us in this mission. If you're ready to apply your expertise in a dynamic, growth-oriented, mission-driven environment, read on to see how this position aligns with your skills and interests!
What We're Looking For
At Agate Software, we are looking for a Sales Operations & Enablement Manager who can architect clarity out of chaos. This is a hybrid role for someone who thrives at the intersection of strategy, systems, and sales performance - and knows how to execute without waiting for permission.
You will be the engine behind a disciplined, data-driven sales operation and the architect of a repeatable, scalable sales process. You will build the infrastructure that lets our team run fast and smart—then drive the enablement programs that sharpen their edge. If you need rules, precedent, or a fully staffed support team to be effective, this is not your role. But if you are a builder with the ability to turn ambiguity into execution - and love owning the end-to-end sales machine - we want to meet you.
What You'll Do
- Own the structure, configuration, and administration of our CRM (HubSpot) and ensure it reflects and reinforces our sales strategy
- Build and enforce scalable sales workflows, lifecycle stages, and data hygiene practices
- Own and streamline the end-to-end RFP response process for complex government proposalsincluding cross-functional collaboration, compliance, content management, and continuous improvement.
- Design and launch dashboards and reporting to drive visibility into pipeline, performance, and forecasting
- Partner with sales leadership to identify gaps in sales process, tools, and performance - and close them through system-level solutions
- Lead onboarding for new sales team members and maintain a process that ramps reps to productivity fast
- Develop and evolve enablement materials including sales playbooks, talk tracks, objection handling guides, and competitive insights
- Align closely with marketing, customer success, and product to support cross-functional visibility and consistent messaging
- Build lightweight, high-impact training and performance reinforcement programs that fit a fast-moving sales team
- Continuously iterate on tools and enablement programs based on feedback, usage, and performance data
What You'll Bring
- 5+ years of experience in Sales Operations, Revenue Operations, Sales Enablement, or a hybrid go-to-market role, preferably in B2B SaaS
- Hands-on HubSpot experience, including CRM architecture, automation, pipeline management, and reporting
- Experience managing complex RFP’s or equivalent, high stakes cross-functional deliverables.
- A proven track record of building sales infrastructure from the ground up - not just optimizing what already exists
- Strong analytical skills and a love for solving puzzles with systems, data, and process
- Excellent communication skills with the ability to work cross-functionally and translate between strategy and execution
- High ownership mindset - you do not wait to be told what to fix, you see it and fix it
- Comfortable operating in a high-ambiguity environment with few precedents, shifting priorities, and evolving roles
- Bias for action, intolerance for inefficiency, and zero fear of being hands-on
- Bonus: experience designing onboarding programs or building enablement resources from scratch
What Success Looks Like
- A clearly defined, enforced, and adopted sales funnel that enables accurate forecasting and visibility
- Every sales rep is using HubSpot the right way, every day - with data to prove it
- Reps ramp 30–50% faster with a structured onboarding flow you have designed and own
- Sales leadership has access to real-time reporting that supports better decisions and consistent accountability
- Playbooks, objection handling resources, and sales collateral are organized, current, and actively used
- Training is lean, effective, and embedded into how we work - not a separate event
- Sales performance improves as a direct result of the systems and enablement you build
- The sales team feels empowered, informed, and accountable - and you are the backbone behind that shift
This role is for someone who builds the plane while flying it - and then installs autopilot while optimizing the flight path. If that sounds like your kind of job, apply today.
At Agate Software you'll be part of a team that is dedicated to making a difference through cutting-edge technology and unwavering dedication to our impactful work. If you're ready to make a significant contribution to communities in need and grow your career in an inspiring and challenging environment, apply today!
Diversity Commitment:
We believe our strength lies in the diversity of our team. As an equal opportunity employer, we are committed to fostering an inclusive environment where an expansive range of ideas, backgrounds, and perspectives are the foundation for innovation. We strive to attract, develop, and retain the brightest minds from all walks of life. All individuals who embrace innovation and intellectual curiosity are invited to bring their unique personal and professional experiences to the table to enrich our creativity, thought leadership, and discovery.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
