Solutions Engineer
Okemos, MI / San Juan, Puerto Rico / Glendale, AZ
Sales /
Full Time /
Hybrid
At Agate Software, we are building a better world by revolutionizing how government agencies and nonprofits manage their grant processes. Our solutions empower our customers to maximize their resources, drive compliance, and focus on their core missions of distributing millions of dollars in funding for critical social services.
Our success is built on three pillars: Innovation, Integrity, and Impact. For over 20 years, Agate Software has been at the forefront of transformative innovation in the grant management industry. Our journey is marked by groundbreaking achievements and a commitment to pushing boundaries. By simplifying complex workflows, enhancing transparency, and turbo-charging efficiency, we enable our customers to maximize the impact of their funding.
Always challenging the status quo, we strive to set new industry standards and we are seeking the brightest minds to join us in this mission. If you're ready to apply your expertise in a dynamic, growth-oriented, mission-driven environment, read on to see how this position aligns with your skills and interests!
What We’re Looking For
Agate Software is seeking a Solutions Engineer to lead the technical side of our consultative sales process. This role bridges Sales, Product, and Delivery—helping public sector customers envision how our highly configurable platform can address their grants management needs. You’ll drive discovery, shape solution design, and ensure handoffs to delivery teams are clear and executable.
You’ll play a key role in both enterprise deployments and the rollout of IG Essentials, our new off-the-shelf product line. This role is ideal for someone who thrives in ambiguity, can influence technical strategy, and understands how to scope what we can profitably deliver.
Note: this is a hybrid role, onsite 3 days/week
What You'll Do
- Lead technical discovery with government agencies and enterprise nonprofits to understand needs, pain points, and system architecture.
- Collaborate with Account Managers, Project Managers, and Product to design solutions that are technically feasible, clearly scoped, and aligned with customer goals.
- Support RFP responses with technical documentation, estimates, and architecture input.
- Build and deliver tailored demos for complex use cases, leveraging reusable demo templates where possible.
- Provide clean, detailed handoffs to the Service Delivery and Product teams to reduce rework and scope gaps.
- Support the launch and sale of product portfolio by creating scalable demo flows and standardized pre-sales resources.
- Track scope accuracy and feedback from the Service Delivery team to improve pre-sales processes over time.
- Partner with Product to surface common requests or implementation blockers.
What You'll Bring
- 4–7 years in a technical pre-sales, solution consulting, or implementation role at a SaaS company, ideally with public sector, government sector, or highly regulated clients.
- Deep understanding of how to translate business requirements into technical designs or platform configurations.
- Familiarity with RFP processes, public procurement constraints, and statement of work development.
- Excellent written and verbal communication skills; able to present confidently to both technical and non-technical stakeholders.
- Experience with highly configurable platforms like Salesforce, Oracle, HubSpot or other enterprise SaaS.
- Comfort operating in a fast-changing environment with legacy systems, unclear processes, and shifting priorities.
- Bonus: familiarity with XML, SQL, APIs, or low-code tools.
At Agate Software you'll be part of a team that is dedicated to making a difference through cutting-edge technology and unwavering dedication to our impactful work. If you're ready to make a significant contribution to communities in need and grow your career in an inspiring and challenging environment, apply today!
Diversity Commitment:
We believe our strength lies in the diversity of our team. As an equal opportunity employer, we are committed to fostering an inclusive environment where an expansive range of ideas, backgrounds, and perspectives are the foundation for innovation. We strive to attract, develop, and retain the brightest minds from all walks of life. All individuals who embrace innovation and intellectual curiosity are invited to bring their unique personal and professional experiences to the table to enrich our creativity, thought leadership, and discovery.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
