Sales Operations Manager
Berlin 🇩🇪
Sales – Sales Ops /
Permanent - Full-time /
On-site
WHO IS AGICAP?
Since our foundation in Lyon in 2016, we have been revolutionizing the liquidity planning market for SMEs across Europe. We enable our clients to strategically manage their cash flow - to stay on top of things, to look ahead and to grow. Being part of AGICAP means enabling every business to grow and helping companies achieve their entrepreneurial goals. Through one of the largest FinTech funding rounds of USD 100 million in 2021, we have grown from 3 founders to >500 employees. Most recently in November 2024, we raised and additional €45M with AVP. But we are just getting started and are looking for team players with an entrepreneurial mindset and the will to make Agicap the No. 1 all-in-one tool for cash flow in Europe.
We're looking for a hands-on, detail-driven Sales Operations Manager who supports our Sales team with operational excellence, strategic thinking, and the mindset to constantly challenge and improve how we work. You will be responsible for ensuring the sales team has the tools, data, and processes they need to operate efficiently and effectively. This role requires a strong analytical mindset, a deep understanding of sales processes, and the ability to turn data into actionable strategies.
Your Responsibilities
Lead & Pipeline Management
- Create, enrich, and distribute lead lists in collaboration with SDRs
- Support pipeline reviews and identify conversion gaps
- Align with Team Leads to define and track improvement measures
- Ensure smooth handover and lead flow across the funnel
CRM & Process Enablement
- Administer and optimize HubSpot in collaboration with the CRM team: manage users, workflows, and dashboards for management and sales teams.
- Ensure documentation, training, and proper use of the CRM by SDRs.
- Enrich existing databases and ensure data quality in HubSpot.
- Implement and optimize sales automation tools (HubSpot, LinkedIn Sales Navigator, Lusha, Zapier, Captain data, etc.).
Reporting & Analysis
- Establish and maintain reporting routines to monitor sales performance.
- Analyze data from HubSpot and Looker to identify levers for improving prospecting and lead management.
- Support sales leadership by providing actionable insights and data-driven recommendations.
Improvement of Sales Processes
- Challenge the status quo and suggest smarter solutions
- Experiment with automation tools (e.g., GPT, Zapier, Make) to improve workflows
- Advocate for scalable, tech-enabled processes across department
- Serve as connector between Sales, Marketing, and other teams
Required Skills and Experience
Required Skills and Experience
- You have first experience in Sales Operations, Revenue Operations, Business Analysis or similar role, ideally in a fast-growing startup
- You have an analytical mindset and know how to transform data into actionable recommendations.
- You are proficient with CRM tools (ideally HubSpot), sales automation tools, and Excel/GSheet.
- You are autonomous, organized, and capable of managing multiple projects in parallel.
- Background in Economics, Data science or similar field
- Interest in AI Automation with first experience as a plus
- Strong communication skills with the ability to drive alignment between teams
- You are fluent in both German and English
What We Offer
- An attractive salary package that rewards your contributions.
- You will be part of a young, dynamic team with global team events in picturesque Lyon and regular events in Berlin
- The opportunity to work remotely from time to time, promoting a healthy work-life balance
- You will receive over €100/month (tax-free) as an allowance in addition to your meal allowance – simply via app.
- Large Office at Moritzplatz with snacks, drinks and a large terrace
- You will work with state-of-the-art work equipment, including a MacBook & iPhone.
HOW DO YOU BECOME PART OF THE TEAM?
Our interview process takes between 3 and 14 days and consists of
- First meeting with the Talent Acquisition team
- A role play or case study with the respective department
- Final round with management (and sometimes C-level decision-maker)
A transparent and fast process is a top priority for us - we therefore endeavour to respond to all applications within 48 hours.
We also aim to make everyone feel valued at work. This can only be achieved if our team reflects the diversity of Berlin. Even if you are concerned that you may not meet all the criteria, you can always apply to Agicap. We welcome and encourage everyone - regardless of ethnic origin, skin colour, religion, nationality, gender, sexual orientation, age, marital status or disability status - to apply.
See you soon, your Agicap Germany team!
